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About the Role:
- Play a critical role in ensuring smooth and efficient student care journeys.
- Provide exceptional support to students and clinic providers.
- Resolve inquiries, troubleshoot issues, and guide stakeholders through various healthcare processes.
What You’ll Do:
- Document all interactions and resolutions in the CRM system and electronic health record (EHR).
- Contribute to the development and continuous improvement of care operations workflows and standard operating procedures (SOPs).
- Handle complaints and concerns with sensitivity and professionalism, striving for positive outcomes.
Why Choose Mantra:
- Collaborate with a passionate, dedicated, and innovative team.
- Opportunities for professional growth through mentorship and collaboration.
- See mental healthcare elevated through your work.
Mantra Health
Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.