Build trusted relationships with health system executives to drive customer retention, expansion, and value realization using AI-powered tools and analytics.
Lead strategic discussions and executive business reviews that connect the care coordination platform to measurable clinical, operational, and financial outcomes.
Own customer onsite planning and execution, ensuring high-impact delivery and leveraging AI tools to personalize experiences and synthesize insights for strategic accounts.
CipherHealth is an award-winning software company providing automated, scalable platforms to enhance care coordination and patient engagement across healthcare organizations. The company fosters a remote-first culture with employee resource groups and values teamwork through initiatives like monthly all-hands meetings and a robust onboarding program.
Serve as front-line support for the Patient Connection Center by scheduling complex and specialized procedures such as surgeries and coordinating multiple patient service resources.
Utilize extensive customer-facing healthcare experience to preregister and schedule patients, requiring proficiency in handling detailed service coordination.
Work within a call center environment from home, managing scheduling tasks for campaigns and interventional radiology procedures as part of the PRN team.
Piedmont Healthcare is a leading integrated healthcare system providing comprehensive medical services across its network of facilities. It operates as a large organization within the healthcare sector, emphasizing a patient-centered culture.
Monitor client inventory in Machinify and client systems, perform requirements gathering, and implement processes to resolve client issues.
Enter, track, and follow up on tickets to ensure timely resolution for client production issues and support internal Operations teams through regular meetings.
Support client invoicing and reconciliation processes, generate client reporting, and act as a liaison between clients and internal IT/Operations teams.
Machinify is a healthcare intelligence company that specializes in AI-powered solutions for payment integrity and cost management across the healthcare payment continuum. The company is a digital-first organization with a culture that empowers employees to do their best work in a flexible and trusting environment.
Manages a Medical Device Collection Program and supervises technicians performing collection services at hospital sites within a specific region.
Ensures health and safety compliance by managing safety audits, training, and communications, and maintains regional customer data and service schedules.
Conducts inspections, handles customer onboarding and credentialing, and is available for off-hours assistance while maintaining 60% travel readiness for regional and national tasks.
Arcwood Environmental helps organizations across the United States manage waste byproducts safely and thoughtfully, protecting people, communities, and the environment. The company emphasizes a team-oriented culture with core values centered on safety, creative problem-solving, accountability, and exceptional customer service.
Independently manage operational alignment, performance consulting, and issue resolution for assigned client accounts, serving as a trusted operational advisor.
Translate complex operational data into clear insights, recommendations, and action-oriented narratives, partnering closely with internal Revenue Services, Client Success, and Implementation teams.
Lead client discussions and monthly operational reviews with confidence and a consultative presence, developing agendas, reporting narratives, and ensuring clear follow-through on action items.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging an intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers nationwide. The company is a multi-year recipient of the Top Workplaces award, recognized as a leading solution provider, and is among the fastest-growing private companies, fostering a culture of cooperation and professional growth.