Manage success of our AI products, ensuring seamless onboarding, timely updates, and maintaining a strong relationship with clients throughout their journey. You will own the “AI employee” customer relationship for the lifetime of the customer, monitor new sale events, and work with customers to complete the setup.

Serve as a facilitator between the patient and the company, ensuring a seamless experience by providing product and service information, answering questions, and resolving any emerging customer problems. Handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible.

As a Patient Care Services Representative, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging customer problems, ensuring a seamless experience for patients.

You will manage end-to-end logistics processes, facilitate order creation, and maintain strong client relationships. The ideal candidate thrives in a fast-paced environment, is a proactive problem solver, and has excellent communication skills.