Coordinate scheduling and reservation requests following established processes
Communicate with clients to confirm details, provide updates, and address general inquiries
Maintain accurate records, calendars, and reservation documentation
Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. It is a structured, supportive team environment with clear expectations and established workflows.
Engage with area VPs, Directors, and community stakeholders to ensure timely resolution of construction issues.
Attend city, town, and HOA meetings to address local concerns and collaborate with the Construction Success team.
Monitor and report daily, weekly, and monthly KPIs, managing systems data and special projects.
Lumos is a fiber optic internet provider formed from the merger of Lumos Networks and North State in 2022, now a joint venture with T-Mobile called T-Fiber. They connect over 475,000 homes and businesses across nine states and aim to reach 12-15 million homes by 2030, with a startup mindset and servant leadership culture.
Lead end-to-end implementation projects for new and existing customers, ensuring successful deployment and adoption of Swiftly's SaaS solutions.
Provide technical guidance on data migration, system integrations, and data quality validation, including working with GTFS, AVL, and GPS feeds.
Collaborate with cross-functional teams to drive platform adoption and deliver exceptional customer experiences.
Swiftly is a transit data platform that helps cities improve public transit efficiency. With over 200 agency clients, the company has a mission-driven culture focused on real-world impact.
Serve as a central contributor across customer support, AI quality assurance, and data analytics.
Collaborate with Product, Development, Content, and Success teams to ensure quality control and use tools like Tableau and Claude.
Drive actionable insights through data and support district clients with onboarding and technical assistance.
Coursemojo is an ed-tech company that has developed a curriculum-aligned, AI-powered assistant teacher named Mojo to support educators in differentiating instruction for diverse learners. It is a fast-paced, entrepreneurial team committed to equitable and transparent compensation.
Provide customer support for press release distribution, including troubleshooting and monitoring.
Manage newsroom content and escalate technical issues to Product and Engineering teams.
Partner with Customer Support, Success, Product, and Engineering to resolve issues and improve workflows.
Muck Rack is a leading SaaS platform for PR and communications professionals, enabling organizations to build trust and demonstrate earned media value. It is a founder-controlled, fully distributed company with awards for culture from Inc., Quartz, G2, and BuiltIn.
Deliver exceptional customer service to Bazaarvoice clients by managing inbound requests across chat, phone, and support portals.
Troubleshoot semi-complex to complex technical issues, owning resolution for areas like User Access Management and Syndication.
Embrace AI tools and KCS methodologies to streamline workflows, create knowledge articles, and improve support efficiency.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content and enterprise technology. Founded in 2005, the company is headquartered in Austin, Texas with offices globally and has been certified as a Great Place to Work in multiple countries.
Act as a strategic advisor to a portfolio of high-profile customers, managing the full customer lifecycle from onboarding to renewal.
Analyze engagement and performance data to identify risks, uncover growth opportunities, and drive data-informed customer strategies.
Partner cross-functionally with Sales, Product, Operations, and Marketing to deliver seamless customer experiences and support expansion.
EnGen provides an English upskilling platform for working adults, aiming to close the English proficiency gap for the 13 million adult English learners in the U.S. workforce. They have scaled to nearly 130,000 learners and partner with employers, government agencies, and community colleges, with reported outcomes including 94% of learners improving their English confidence.
Support operational delivery of clinical trial services including rater training, clinician network management, data management, and scale management.
Process clinician forms, document data, schedule training video conferences, and manage hardware shipment logistics.
Serve as point of contact for clinician/rater support and interact with site coordinators and CRAs for monitoring activities.
Cogstate advances brain health assessment with digital cognitive tools trusted by researchers and clinicians globally. With a global team of experts spanning psychology, data science, and operations, they have supported over 2,000 clinical trials in more than 150 countries, fostering a patient-first and collaborative culture.
Assist with coordination of event-related scheduling and reservation requests
Communicate with clients to confirm details, timelines, and updates
Maintain accurate records, calendars, and coordination documentation
We are a coordination-focused services company supporting clients with event-related planning, scheduling, and reservation logistics. We are a structured and supportive organization emphasizing organization, communication, and a high-quality client experience.