JetBrains

3 open remote positions

JetBrains creates intelligent software development tools for developers and teams. With over 15 million users and 300,000 companies, we foster an open and inclusive workplace.

Salary Distribution 1 of 3 jobs

Benefits Overview 2 of 3 jobs

Language classes (2) Medical insurance (2) Flexible work (1) Learning (1) Learning & development (1) Lunch allowance (1) Meal allowance (1) Mental health (1) Mental health support (1) PTO (1) Relocation (1) Remote work (1) Sports (1) Sports stipend (1)

Open Positions

$144,000–$216,000/yr

  • Act as a crucial link between global engineering teams and internal product developers, owning incoming technical issues and pinpointing root causes.
  • Identify whether issues stem from the product, infrastructure, or third-party integrations, and provide workarounds, bug reports, or escalations.
  • Capture insights and publish solutions following KCS principles, and share user feedback with internal product teams to shape future improvements.