Source Job

Europe

  • Investigate and resolve complex technical issues submitted by users worldwide.
  • Reproduce edge-case user scenarios and submit clear, detailed bug reports to product teams.
  • Collaborate directly with developers and QA engineers to drive fixes and create knowledge base articles.

.NET C# Debugging Generative AI

20 jobs similar to Senior Support Engineer (ReSharper)

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$104,390–$119,793/yr
Canada

  • Orchestrate complex multi-LLM workflows and define AI-native coding best practices.
  • Develop broad solutions that add value across the ecosystem while managing technical debt.
  • Mentor engineers and collaborate with stakeholders to shape product roadmaps and refine the SDD framework.

PR Newswire Canada, a Cision company, empowers organizations with media intelligence and communication solutions. As part of the global leader serving over 75,000 companies, it fosters an inclusive, collaborative culture where diverse perspectives drive innovation.

Global

  • Troubleshoot and resolve complex technical customer issues across our product suite, collaborating with cross-functional teams.
  • Act as a customer advocate by handling installation, configuration, and data exploration requests with genuine empathy.
  • Partner with software engineering to resolve advanced issues and share customer feedback with product organization.

New Relic builds an intelligent observability platform that gives companies insight into their complex systems in an AI-first world. It is a global team with a culture that values diversity, inclusion, and authenticity.

Brazil

  • Work across multiple development squads to support technical decisions and drive platform evolution.
  • Partner with Tech Leads and Architecture teams to define engineering standards and reusable solutions.
  • Promote generative AI tools and automation to accelerate coding, testing, documentation, and code reviews.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through an objective review process. The platform uses artificial intelligence to shortlist top-fitting candidates and shares them directly with employers, emphasizing innovation and fairness in hiring.

US 3w PTO

  • Own the support queue as first responder across all inbound channels and ensure response and resolution times.
  • Resolve technical issues by reproducing, diagnosing, and fixing or escalating to engineering with clean write-ups.
  • Build self-serve resources like help center articles, FAQs, and automation to reduce support volume as the customer base grows.

Blee is an AI-first marketing content compliance platform trusted by PayPal, NerdWallet, and Brex. It is a YC-backed startup with offices in San Francisco and New York, valuing in-person collaboration and a culture of clarity, ownership, and shared responsibility.

Canada

  • Implement system test cases and automated product tests for cloud-based QA labs using C#/.NET and Azure.
  • Use AI coding agents and AI-assisted development platforms extensively in daily product engineering.
  • Design reusable prompts, automation workflows, and guardrails for responsible AI-assisted development.

Quest Software builds enterprise AI solutions for data governance, cybersecurity, and platform modernization. With over 45,000 clients including 90% of the Fortune 500, it fosters an inclusive, innovative culture.

US

  • Design, build, and ship product enhancements to the 1035YellowPages platform, including database objects and web services.
  • Debug, triage, and resolve defects across the full stack, and maintain client integrations.
  • Coordinate new client onboarding and serve as the direct technical contact, including support escalations.

CT is the only US company providing ceding carrier data for annuity and life insurance exchanges, serving as the de facto standard for replacement processing. The company is at an inflection point with a small, entrepreneurial team, offering high visibility and autonomy in a fully remote environment.

$61,147–$91,721/yr
US

  • Own and resolve complex customer issues from investigation through resolution.
  • Deliver advanced technical support for Curam applications and related technologies.
  • Act as escalation point, partnering with Development, Product Management, and Release teams.

Merative provides data, analytics, and software for health and social care, helping governments modernize social programs and serving 187 million people annually. The culture values focus, speed, trust, and inspire, with a remote-first work environment.

US

  • Build and maintain features across all layers of our Windows desktop applications, from UI to data models.
  • Diagnose and fix defects anywhere in the codebase, including customer-reported issues.
  • Contribute to CI/CD, test infrastructure, and participate in code reviews and modernization.

Datacor is a leading provider of ERP, CRM, and simulation software for the process manufacturing industry. They are passionate about serving customers and helping them use data as a competitive advantage.

India

  • Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
  • Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
  • Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.

The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.

  • Troubleshoot complex technical issues for Premium Support customers, including API failures, integration challenges, and production incidents.
  • Provide end-to-end technical ownership by analyzing logs, reproducing errors, and collaborating with Engineering on root cause analysis.
  • Develop deep understanding of customer architectures to anticipate risks and improve workload resilience through automation and monitoring.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They push the boundaries of AI systems and seek to safely deploy them to the world through their products, embracing diverse perspectives and experiences.

  • Design and build scalable cloud-native backend applications using C# and .NET 8–10.
  • Implement CQRS patterns, efficient databases, and event-driven microservices.
  • Deploy, manage, and monitor applications in Azure Cloud and Kubernetes.

Exadel is an AI-first global tech company with 25+ years of engineering leadership and 2,000+ team members. We power Fortune 500 clients including HBO, Microsoft, Google, and Starbucks, fostering an ambitious, collaborative culture.

Global

  • Build distributed C#/.NET microservices on Azure and Kubernetes with event-driven architecture.
  • Own services end-to-end, from design to production, with observability and on-call feedback.
  • Embrace AI-native engineering, using tools like Claude for design, code review, and testing.

M-KOPA is a fintech company providing flexible financing to under-banked customers in Africa for smartphones, e-motorbikes, and clean energy. With 10M+ customers served, it's a mission-driven, remote-first company and an FT-recognized fastest-growing firm.

$60,000–$100,000/yr
US Unlimited PTO

  • Answer customer questions about the product across a wide range of topics.
  • Write and update knowledge base content, including troubleshooting guides and feature explainers.
  • Use Centralize daily, provide feedback, and help shape the roadmap while collaborating with engineering.

Centralize builds a relationship intelligence platform for enterprise revenue teams, replacing the CRM. We're a Series A startup with $18M+ funding, growing 5x year-over-year, backed by NEA and Salesforce Ventures.

$180,000–$220,000/yr
US

  • Lead modernization of engineering practices including CI/CD and AI-assisted development.
  • Manage and coach up to 8 engineers, fostering a culture of ownership and continuous improvement.
  • Partner with Product and Design to translate business goals into scalable technical plans.

The Princeton Review is a leading tutoring, test prep, and college admission services company. It helps millions of students achieve their goals through online and in-person courses delivered by a network of over 4,000 teachers and tutors.

Saudi Arabia

  • Develop and maintain software applications using C#, .NET, and ASP.NET Core.
  • Build and support RESTful APIs and backend services in a remote-first environment.
  • Troubleshoot technical issues, provide production support, and contribute to CI/CD practices.

Brazil

  • Lead full-stack development with .NET and Angular, including supervising and critically reviewing AI-generated code.
  • Implement and orchestrate AI development tools like OpenAI APIs and GitHub Copilot to structure AI-driven workflows.
  • Build scalable RESTful APIs, responsive Angular 19+ UIs, and apply SOLID principles, Design Patterns, and automated tests.

CI&T helps large enterprises transform AI potential into real business impact with AI deployment and tech-integrated business solutions. With 30 years of experience, the company has 8,000 employees across more than 25 countries, fostering a collaborative and innovative culture.

Global Unlimited PTO

  • Investigate real product, integration, and configuration issues by reproducing problems and testing hypotheses.
  • Work with APIs, HTTP, browser behavior, cloud integrations, and logs to understand how systems connect.
  • Own the customer's experience by communicating clearly and collaborating with Product and Engineering teams.

Sprinto is an autonomous trust platform that centralizes compliance, audit, and risk management via AI-driven automation. Founded in 2020 and trusted by over 4,000 organizations, Sprinto is a fully remote, ownership-driven team with a focus on learning and impact.

APAC

  • Own end-to-end feature delivery: design, build, test, and ship ITSM + AI/ML solutions.
  • Support and troubleshoot customer issues; drive root-cause analysis and fixes.
  • Mentor junior developers and become the go-to person for ITSM + AI domain knowledge.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, and is committed to putting AI to work for people.

US

  • Lead design and development of complex software systems, including AI-powered capabilities like semantic search and RAG architectures.
  • Collaborate cross-functionally to translate business requirements into scalable, maintainable technical designs.
  • Mentor and coach engineers while championing AI-assisted development tools and best practices.

OnBoard provides board management software that helps boards function at a higher level so organizations can make a bigger difference in the world. Serving more than 5,000 organizations and 12,000 boards worldwide, OnBoard is a growing, casual, fun, and philanthropic company backed by JMI Equity.

Brazil

  • Design and develop specialized AI agents using Generative AI, LLMs, and agentic frameworks like LangChain and Semantic Kernel.
  • Build MCP servers and integrate AI applications with event-driven architectures, ensuring secure and traceable decisions.
  • Implement Human-in-the-Loop workflows and apply PromptOps practices for scalable, secure, and high-impact AI solutions.

The hiring company is a technology organization in Brazil focused on building AI-powered applications and agentic systems. It fosters a collaborative and international culture, with fully remote work and opportunities to work on innovative AI technologies.