Be the first point of contact for customers, resolving issues across chat and video.
Own the support function end-to-end, from answering questions to developing scalable processes.

What We're Looking For:

2+ years in technical support or customer engineering at a fast-growing SaaS company.
Technical enough to dig into logs and unfamiliar codebases to diagnose issues.
High agency with excellent written and verbal communication.

Compensation and Benefits:

$60k - $100k salary plus equity and fully covered benefits.
Unlimited PTO, quarterly offsites, and an equipment stipend.
Parental leave and 401(k) included.

Centralize

Centralize builds a relationship intelligence platform for enterprise revenue teams, replacing the CRM. We're a Series A startup with $18M+ funding, growing 5x year-over-year, backed by NEA and Salesforce Ventures.

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