As one of our first support specialists at Vesta, you’ll work closely with our customers to guide them on our product, troubleshoot and escalate issues to our product and engineering teams, all to ultimately make our customers successful. You will also troubleshoot issues, collaborate with engineering teams, and document product functionality.
Join as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges, delivering a world-class customer experience, capturing product feedback, handling technical challenges, expanding our technical support processes, and resolving customer technical issues.