Remote Customer service Jobs · Risk Management

Job listings

$138,000–$189,000/yr

  • Use AI tools to complete customer security questionnaires within SLAs, balancing speed with technical accuracy.
  • Communicate across global teams with humility and sensitivity, maintaining up-to-date knowledge of Wiz's products and controls.
  • Support customer audits, maintain the Wiz Trust Center, and partner cross-functionally with Legal, Sales, Data Privacy, and Compliance.

Wiz is a cloud security company that redefines security for the AI era, enabling teams to secure cloud and AI applications. As one of the fastest-growing startups, they are trusted by over 65% of the Fortune 100 and now powered by Google, with a culture that values world-class talent.

  • Own end-to-end client onboarding projects from close of sale through launch, managing timelines and deliverables.
  • Lead client-facing meetings and drive accountability across internal and external stakeholders.
  • Coordinate technical integrations (SFTP/API) and maintain project records in Salesforce and SharePoint.

Drips is the pioneer of Conversational Outreach, providing human-like two-way texting and voicemail solutions that help enterprise organizations reach, qualify, and convert consumers at scale. They serve healthcare, insurance, education, financial services, and consumer brands with a remote-first, low-ego culture and a small, high-trust implementations team.

US 18w maternity 18w paternity

  • Onboard and manage UpGuard customers to ensure they effectively use the platform to meet their goals.
  • Provide resources including success plans, training sessions, and regular check-in calls.
  • Translate customer requirements from risk management frameworks into tailored solutions on UpGuard.

UpGuard is redefining cyber risk management with its AI-driven CRPM platform, helping organizations manage their attack surface. The company has raised $75M Series C, scales to process 100 billion risk signals daily, and fosters a culture of autonomy and remote work.

$53,000–$55,000/yr
United States Unlimited PTO

  • Review incoming cases, gather evidence, and take enforcement action to resolve risks quickly and accurately.
  • Monitor daily alerts, surface pattern observations, and support compliance documentation for applicants.
  • Collaborate cross-functionally within the Marketplace Supply organization to improve processes and track performance metrics.

Proof is a high-growth startup in the legal tech industry, founded in 2017, that offers a best-in-class legal services platform for law firms and property management companies. They are on a path to double their business this year and are building a team to scale rapidly, welcoming individuals from all backgrounds.

$139,000–$163,000/yr

  • Manage key stakeholder relationships, both internal and customer-facing.
  • Own project plans and drive multi-phase engagements to agreed business outcomes.
  • Serve as the senior escalation point for customer and internal delivery teams.

Redpanda is a unified platform for agent-data interaction, combining streaming, SQL analytics, and intelligent connectivity with enterprise-grade governance. It is a remote-first, people-first organization with a global team and a culture of trust, transparency, communication, and kindness.

  • Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
  • Classify incidents, assess severity, and make fair deactivation decisions to protect the platform.
  • Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces that need staffing across the U.S. Founded in 2016, the remote-first team of over 1,000 people has been profitable since 2022 and is a top Y Combinator company.