Own Trust & Safety policies, enforcement standards, and governance processes for the marketplace.
Analyze risk trends and incidents to turn data into actionable policy and product recommendations.
Partner on marketplace integrity, including fraud and abuse detection, referral abuse, and suspicious booking behavior.
Kindred is a members-only home swapping platform connecting trusted peers to exchange primary residences. Since 2022, it has grown to 300,000 members globally and raised over $150M, fostering a culture of high standards and inclusivity.
Lead triage and investigation of escalated abuse cases across content safety categories.
Act as point of contact for Tier 1 vendor support and deliver policy updates.
Participate in red-teaming, incident response, and cross-functional safety initiatives.
Canva is a design platform used by over 150 million people every day to create visual content. The company has grown rapidly and fosters a collaborative, flexible culture with a strong focus on safety and wellbeing.
Investigate complex, high-risk user business cases applying deep risk judgment and tailored solutions.
Navigate ambiguity to develop evidence-based recommendations where standard frameworks do not apply.
Collaborate across Risk Operations, Legal, Compliance, and Product to build holistic risk mitigation strategies.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, it fosters a culture of innovation and tackling ambitious challenges.
Build real-time risk controls and decisioning systems for money movement products.
Develop signals and models to detect scams and abuse across the platform.
Establish technical foundations for a new, high-impact Trust & Safety function.
Phantom is on a mission to connect the world to the freedom of open markets, offering access to global markets that never close. With around 180 people, fully remote, and backed by a $150M Series C from top investors, Phantom fosters a culture of ownership and high agency.
Establish a Central Intake and Investigations Hub across the organization, making it a trusted resource for every country and function.
Lead the most complex investigations yourself, producing findings reports and recommendations that hold up to challenge.
Set the investigation standard, quality assure others' work, and use technology to scale the function.
GiveDirectly delivers cash transfers to people living in poverty, having given over $1B to 2+ million recipients across 15 countries. It is a Time100 Most Influential Company with a candid, analytical, and non-hierarchical culture that supports high ownership and growth.
Review account activity and make informed decisions using AI-assisted analysis, balancing risk and customer needs.
Identify suspicious activity and fraud patterns while learning regulatory requirements and using AI tools.
Suggest process improvements, document findings, and collaborate cross-functionally to support scalable growth.
Tremendous is a global payout platform that enables businesses to send thousands of payments anywhere, for free. Trusted by 20,000 organizations, the company is profitable, fully remote, and maintains a high employee NPS.