Lead and develop a team of Fraud Analysts, setting investigation standards and performance expectations.
Establish fraud classification and labeling infrastructure and build investigation playbooks.
Own fraud intelligence reporting and partner with cross-functional teams on detection controls.
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers. They are recognized as one of Fast Company's Best Workplaces for Innovators and Built In's Best Places to Work, with a culture of exponential growth and high-caliber colleagues.
Lead the Sysdig Threat Research Team, owning adversary research and detection engineering end-to-end.
Drive AI security research into threats on models, agents, and infrastructure, plus AI-driven research methods.
Publish original research, ship detection content to customers and the Falco community, and partner with marketing and product teams.
Sysdig is a cloud security company that created Falco, the open standard for cloud threat detection, trusted by over 60% of the Fortune 500. With a culture recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for 5 years, they emphasize diversity and open dialogue.
Review customer signals, user exchanges, and code to identify potential policy violations.
Enforce Safeguards workflows and policy guidelines with precision and care.
Collaborate with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators to identify trends and improve safety.
We provide talent acquisition services, including building recruiting processes, attracting top talent, and payrolling contractors. Part of a family of brands alongside Flawless Recruit and Recruiter.com, we have a collaborative, fast-paced culture.
Review customer signals and user exchanges related to targeting, tracking, and surveillance.
Enforce workflows and policy guidelines in collaboration with Strategy Analysts and Policy Managers.
Support weekly reporting, customer appeals, and surge review processes.
Anthropic is an AI research company dedicated to ensuring AI systems are safe and beneficial. The company values rigorous policy enforcement and collaboration across teams to address emerging challenges.
Review and moderate audio, chat, and user interactions in accordance with community guidelines and safety policies.
Identify, investigate, and take appropriate action against abusive, harmful, or fraudulent content and behavior.
Escalate high-risk cases and conduct quality audits of moderated interactions.
This company operates a digital platform focused on user safety and community integrity. It is a partner of Jobgether and operates in a fast-paced startup environment with cross-functional teams.
Manage case inventory, incoming calls, and emails within SLA.
Perform daily review and analysis of suspected fraud activity and complete comprehensive risk assessment.
We empower the people who run physical operations with tools to make their work safer, more productive, and more profitable. We serve nearly 100,000 customers across a wide range of industries and are a Forbes Cloud 100 company.
You will lead product-based implementations to enforce Trust & Safety policies across user workflows.
You will build robust custom tools and leverage industry solutions to investigate fraud and billing anomalies.
You will mentor other engineers and establish scalable systems to protect the mental health ecosystem.
Rula is a mental health company dedicated to providing evidence-based, compassionate care and reducing stigma. They are a remote-first company with a focus on building a diverse and inclusive team.
Own the Trust & Safety product strategy and roadmap, translating business risk and user insight into a clear plan.
Shift from reactive incident response to proactive, intelligence-driven fraud prevention using AI and data signals.
Ship AI-native T&S product experiences by partnering with Data Science and Engineering to build real-time detection systems.
OLX builds marketplace sustainable ecosystems that millions depend on monthly to buy and sell cars, find homes, land jobs, and trade secondhand goods. Backed by Prosus, one of the world's largest tech investors, we operate across 50+ nationalities and 7 markets with a culture that's ambitious, fast-moving, and built on trust.
Provides end-to-end operational leadership for the fraud lifecycle, integrating alert operations, investigations, and intelligence.
Owns the management rhythm for alert volumes, queue health, SLA performance, and operational risk response.
Directs a management team of fraud alert operations and investigations managers, ensuring clear ownership and effective handoffs.
Pathward is a financial empowerment company that partners with innovators to increase financial availability and promote economic mobility. They are a team of problem solvers and innovators who celebrate diversity and embrace a humble, hungry, and smart approach to success.
Lead security monitoring, incident response, and threat hunting across cloud and AI-enabled environments.
Establish operational priorities, metrics, and playbooks based on organizational risk.
Drive responsible adoption of AI-assisted detection and response capabilities.
Backblaze is a cloud storage and backup provider that helps customers protect their data across over 175 countries. The company fosters a culture centered on fairness, goodness, and work-life balance, with a strong commitment to diversity and inclusion.
Proactively hunt for advanced threats and dissect complex fraud vectors using hypothesis-driven threat hunting operations.
Apply and enrich the FT3 taxonomy to standardize threat intelligence across kill chain phases and API endpoints.
Collaborate cross-functionally to integrate threat intelligence, build agentic simulation workflows, and eliminate product vulnerabilities.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. They are a large, global company with a mission to increase the GDP of the internet and a culture of innovation and collaboration.
Lead technical product management for trust and safety, ensuring platform security for families and caregivers.
Drive development of solutions for background checks, fraud detection, and identity verification.
Partner cross-functionally to automate processes and improve customer safety experience.
Care.com is a consumer tech company that helps people find care for loved ones. It fosters a culture of empathy and community, with a focus on safety and trust.
Conduct thorough reviews of profiles, photos, and ad texts to enforce Community Guidelines and Trust & Safety policies.
Manage support tickets for ban appeals and safety threats, triaging critical issues like impersonation and blackmail.
Detect fraud networks using reverse image search, metadata tools, and internal admin panels, and escalate high-risk cases.
Pure is a global dating app committed to bringing honesty and fun into the dating world. We are a multinational, diverse team working on a growth-stage product, and we value a dynamic, non-boring culture.
Lead the engineering strategy for fraud, financial crime, and ongoing monitoring platforms.
Manage a distributed team across backend, frontend, data science, ML, and analytics engineering.
Drive measurable outcomes: lower fraud losses, higher automated alert throughput, and reduced monitoring costs per member.
Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions like invoicing and accounting. With over 2 million members globally, Tide has offices in multiple countries and is Great Place to Work certified three years in a row.
Investigate complex, high-risk user business cases applying deep risk judgment and tailored solutions.
Navigate ambiguity to develop evidence-based recommendations where standard frameworks do not apply.
Collaborate across Risk Operations, Legal, Compliance, and Product to build holistic risk mitigation strategies.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, it fosters a culture of innovation and tackling ambitious challenges.
Investigate and resolve transaction and credit disputes within SLA, ensuring audit-defensible documentation and supporting fraud incident response.
Own escalated and sensitive cases across email, chat, phone, and social, and keep enablement current with SOPs, job aids, and QA reviews.
Work the systems beyond cases, identify manual workflows worth automating, and partner cross-functionally to close gaps surfaced by casework.
Tilt uses mobile-first products and machine learning to provide credit based on over 250 real-time financial signals, looking beyond traditional credit scores. With millions of customers worldwide, it is a remote-first company spanning 14 countries with a culture focused on excellence, impact, and mutual respect.
Provide senior technical leadership for Canva's experimentation platform backend systems.
Evolve how teams set up experiments, target users, expose variants, and measure outcomes.
Shape the platform roadmap alongside senior leaders and cross-functional teams.
Canva is a visual communication platform that empowers people to design anything, from presentations to social media content. With offices across Australia and a global workforce, the company values flexibility, inclusivity, and creativity.
Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
Communicate clearly with customers and internal teams throughout the support process.
Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days. We are backed by Bessemer, Craft, and TLV Partners with $100M in funding, a fast-growing company working with Fortune 500 customers globally.
Perform independent research using AI tools to identify novel emerging fraud trends.
Analyze large-scale messaging and voice traffic to detect fraudulent activity patterns.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and a strong emphasis on connection and global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.
Triage and resolve Tier 1 tickets in Intercom, escalating with clear repro steps and affected accounts.
Support learners in Slack with access, login, enrollment, and navigation questions.
Cover the internal TechOps help channel during assigned windows and hand off open items cleanly.
Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. They are on track to generate $1B in wage gains by 2025 through their fast, flexible solutions.