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Responsibilities:
- Lead the technical product management for trust and safety, covering background checks, fraud detection, and identity verification.
- Map customer journeys to identify automation opportunities and drive cross-functional collaboration.
- Define product benchmarks and develop dashboards to measure impact on safety, experience, and retention.
Qualifications:
- 10+ years of product management experience with a background in engineering.
- Demonstrated ability to lead cross-functional teams and produce high-quality results.
- Experience with data-driven decision making and vendor API integrations.
Additional Information:
- Local to Dallas, Texas or open to relocating is highly preferred.
- Care.com offers a comprehensive benefits package including health insurance, 401K matching, and paid time off.
Care.com
Care.com is a consumer tech company that helps people find care for loved ones. It fosters a culture of empathy and community, with a focus on safety and trust.