Customer Service Representative

About Us:

• Helpware is a technology driven company.
• We provide Customer Experience & Operational Support.

Overview:

• You will collaborate with core team members.
• You will navigate customers' needs and deliver optimal results.
• We are looking for a candidate with a history of success interacting with customers.

Skills & Responsibilities:

• Become an expert on the product.
• Provide first-level support to customers via email and/or chat in a timely and professional manner.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.