- Provide customer support for website users via chat and email.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain records of customer interactions and enter data into CRM and other tools.
Helpware
1 open remote positions
Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. They help small businesses and enterprises free up their teams for strategic high-value tasks and are growing.
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