You will be responsible for supervising and guiding a team of Virtual Receptionists, ensuring they deliver exceptional service while meeting performance targets. Your leadership will contribute to the overall success of our organization by fostering a positive and productive work environment.

Work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice of Road Runner Sports. Earn $19.00/hr when you’re hitting your sales goals. Be successful when you can hit your goals, including resolving customer concerns and doing it in the most timely manner while making your Customers raving fans.

Interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, and perform proactive account maintenance while delivering a seamless customer experience across all channels. Field inbound calls and chats, own the digital-onboarding experience and help customers onboard, resolve issues and communicate status.

As a Bilingual Spanish Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist customers and their employees with FMLA administration. Handle high volume of calls, provide follow-up, and maintain documentation within the database. The role requires strong customer service and attention to detail.

The A/R Call Center Representative will answer calls from patients, providing accurate answers to their questions and addressing concerns about insurance billing, payment responsibility, or refunds. Responsibilities include accurately answering incoming phone calls and ensuring patient information accuracy.

Respond to incoming inquiries from credit card clients in a courteous and professional manner. Make outbound calls to resolve disputes, educate clients, or request additional information. Thrive in a remote work environment, meeting Agent@Home program requirements. Must be flexible to work evening shifts including weekends and holidays.

Handle customer interactions and inquiries, ensuring a smooth customer experience. You will provide assistance across different service areas, process transactions, and help maintain a high level of customer satisfaction. The associate will respond to calls, emails, and chats, while also identifying improvements to processes and customer service delivery.

Each day and each call can be different; find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly, connecting, engaging and inspiring, while finding creative new ways to delight on every call in a teamwork-focused environment.

As a Member Advocate, you'll answer questions regarding pharmacy benefits, establish and maintain relationships with members, and provide information and solve issues to influence a positive customer experience. You will be the first point of contact and must convey a sense of care and expertise in our services.

Clinical Coordinators play a crucial role in establishing and maintaining a robust operational foundation within our organization, delivering exceptional member experience in all member interactions and throughout all care delivery. They will utilize strong organizational ability and proactively assist in sustainable administrative processes while identifying areas for improvement in operational workflows.