Provide positive and professional technical support to Canon customers via phone, email, and chat
Analyze complex issues to answer questions, troubleshoot, and advise on solutions
Promptly identify, research, and resolve customer inquiries using all available software and network tools
Canon Information Technology Services, Inc. fosters an energetic and diverse environment. Their team is comprised of a wide variety of people in positions that help their employees grow and develop their careers.
Serve as the primary point of contact for assigned Mid-Market customer accounts and continually delight customers with a positive, customer-centric attitude
Meet and exceed team and individual metrics
Build strong relationships with customer administrators and conduct regular check-ins to assess end-user adoption, customer satisfaction, and program success.
Motus is the definitive leader in mobile workforce solutions with a platform that simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Their team is the heart of their culture, and they live by their WorkLife Pillars every day – WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere and WorkTogether.
Manage & monitor all order to cash account activities, process customer orders with precision, and ensure timely and accurate entry into our order management system.
Act as the primary contact for customer/reseller inquiries, providing prompt and reliable information & resolving customer issues.
Serve as a credit customer service representative, resolving questions regarding programs, processing, and payoff quotes.
Syngenta Seeds develops and produces seed for farmers, commercial growers, retailers and small seed companies. They improve the quality and yields of crops, bringing farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops. Syngenta Seeds is headquartered in the United States.
Ensures that customers quickly and easily receive a replacement vehicle.
Processes orders from insurance and roadside assistance companies via email or phone.
Creates orders and reserves requested vehicles.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. They offer a mobility platform that combines car rental, car sharing, ride services, and car subscription, giving customers access to a large fleet of vehicles and services.
Provide email support for program applicants and participants.
Manage a trouble ticket queue to track issues from report to resolution.
Provide weekly and monthly reporting on program support activity.
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. EnergyHub has a casual environment, the flexibility to set your own schedule.
Possess German proficiency with fluent English skills.
Display customer orientation with a passion for service and assisting customers 24/7.
Have professional experience with at least 1 year in a similar role.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Its mobility platform ONE combines SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription).
Maintaining account orderliness and ensuring field agent assignment.
Updating accounts with new client information and communicating escalations.
Facilitating successful collateral recovery with product and service knowledge.
Motorola Solutions is a global company focused on building and connecting technologies to help protect people, property, and places. It fosters collaboration for safer communities, schools, hospitals, and businesses, uniting a close-knit community in the relentless pursuit of safety everywhere.
Develop and nurture relationships with selected accounts.
Be a trusted advisor and expert in DemandFactor offerings.
Manage documentation and address options and integrations from proposal to delivery.
DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.
Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Alt Legal is changing how trademark professionals manage global intellectual property, helping legal professionals efficiently handle filings, manage deadlines, and identify infringement. They are trusted by over 1,000 global law firms, IP boutiques, and Fortune 100 companies, and recognized as one of the most respected trademark companies in the IP world.
Receive and respond to telephone, email, web and other customer, country and patient inquiries.
Enter new customer information in Salesforce.
Appropriately field calls for payment collection or reimbursement and billing and process them.
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics.