Remote Customer service Jobs • MS Office

This job receives, formats, and processes client press releases to distribute to the media and other recipients accurately and in a timely manner while ensuring company standards and objectives. Orchestrates and executes the efficient processing of client press releases including validating content, formatting pictures/videos, validating hyperlinks, and editing/modifying press releases on the website in English and French.

Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer. May serve as lead service professional on behalf of customer and internal RRD stakeholders, participating or leading client meetings or client business reviews.

In a production-driven environment, the primary purpose of this position is to complete life insurance medical and financial interviews via telephone through inbound and outbound calls for multiple client companies. Calls can range in length from 20 minutes to 60+ minutes depending on the extent of the applicant medical history.

As Customer Support Assistant, you will ensure fast and comprehensive ticket response, deeply understanding client’s needs and frustrations within the Global Self-Service Live Support Team. You will manage various types of requests from live clients, such as those relating to programme development or management, identifying and redirecting requests to the right support teams. You will also assist with the management of programme upsells, retention and closures.

Provide exceptional customer service and technical support to clients over the phone, playing a crucial role in ensuring clients have a seamless experience while using our products and services. Handle inbound and outbound calls efficiently and professionally. Troubleshoot technical issues and provide solutions to clients. Collaborate with other team members to resolve complex client issues. Document and track client interactions and issue resolutions in our CRM system.

You will be the interface between customers and chauffeurs, ensuring high-quality standards and safe customer transport. You will monitor driver punctuality, organize alternatives, and ensure each transfer is assigned to the appropriate driver. You will take care of every customer, ensuring drivers and customers find each other.

Responsible for facilitating the exchange of information between clients and the technical/administrative staff of the lab via email and phone. Responds to client requests in the timeframe set by the Service Level Agreement. Ensures clients receive clear communication and fast turn-around times. Acts as representative of the client, displaying positive attitude and willingness to learn new skills. Other duties as assigned.

Looking for a Customer Service Representative to start immediately! Duties include managing inbound and outbound calls, resolving customer concerns, building sustainable relationships, ensuring customer satisfaction, keeping records, following communication procedures, and engaging customers.

As a Reservations Agent, you will conduct daily arrival and departure checks, advise international guests by phone or email ensuring a pleasant guest journey, and maintain our PMS and hotel-specific systems as well as guest and customer data. You will also review existing reservations and incoming payments, apply Ruby SOPs daily, and conduct monthly overnight statistics and process commissions.

The Claims Representative investigates and resolves auto physical damage and property damage claims efficiently, while providing customer service. They handle a high volume of calls and regularly contact customers on multiple platforms, collaborating with team members to achieve department goals.