Flourish Research

As a Virtual Customer Service Representative, you will play a crucial role in providing exceptional customer service to our clients and building strong relationships with them. Responsibilities include responding to client inquiries via phone, email, and chat, providing product information, troubleshooting issues, and collaborating with internal teams.

As a Virtual Call Center Agent, you will handle incoming calls, emails, and chats from customers in a friendly and professional manner. You will provide customer service by addressing inquiries, concerns, and complaints. There will be upsell opportunities, so update records with relevant information. Competitive salary and career advancement opportunities are provided.

Deliver exceptional customer service to our clients as a representative of Flourish Research. Connect with customers through phone, email, and social media, providing timely and accurate support. Build and maintain strong relationships with clients, identify and troubleshoot customer issues, and collaborate with other departments to resolve issues and provide feedback. Handle a high volume of inquiries in a fast-paced environment and maintain accurate records of all customer interactions.

Seeking a detail-oriented and organized individual to join our team as a Data Entry Clerk. Responsible for inputting and maintaining accurate and confidential data into our database. Must have strong data entry skills, exceptional attention to detail, and the ability to work efficiently and independently.

Join Flourish Research as an Off-Site Data Entry Operator, where you'll accurately input and maintain valuable research data in our systems. A vital role to the company's success, the data you enter will be used for various research studies and projects. Responsibilities include verifying data accuracy, organizing data accessibly, adhering to confidentiality guidelines, and communicating data concerns to the research team, ensuring timely completion and staying updated with industry standards.