Off Site Customer Service Representative

Deliver exceptional customer service to our clients as a representative of Flourish Research. Connect with customers through various channels and provide timely and accurate support. Build and maintain strong relationships with clients to understand their needs and address any concerns that may arise. Identify and troubleshoot customer issues to provide the best possible solutions. Collaborate with other departments to resolve customer issues and provide feedback for process improvement. Handle a high volume of inquiries in a fast-paced environment and maintain accurate and detailed records of all customer interactions.