As a key role on the Customer Team in the German market, you will play a crucial role in ensuring the region’s success through our clients’ success. In the Build phase, you will manage the implementation team whose mission is to support customers during the launch of their new collaborative learning software, acting as a project manager when local language is needed. Once they are live on the platform, you will continue to support our clients in their digital training strategy through the 360Learning platform.
Looking for a dedicated professional to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Seeking individuals dedicated to delivering exceptional customer service experiences to lead and inspire teams.
As a Personal Lines Account Manager, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our Personal Lines customers. The Personal Lines Account Manager will play a crucial role in the insurance industry, acting as a liaison between the Client and the Carrier.
AireSpring is seeking a Customer Success Manager to manage client accounts and foster satisfaction while driving growth. As the primary liaison, the role involves cultivating strong relationships to ensure client trust in AireSpring. The focus is on account management, nurturing, and expanding existing accounts by understanding their needs and providing optimal solutions.
FatTail is seeking a Client Success Manager to join our Revenue Operations team. As a Client Success Manager you will act as a consultant to the client, developing a meaningful business relationship and helping to drive adoption and utilization of the FatTail platform. You will stay in tune with the needs of the client so that you can help inform and influence the development of new features, as well as continuously improve the services and support we provide to our clients.
You will communicate primarily via our live-chat app, to screen patients remotely and provide teletriage services, appropriately escalating appointments to our online veterinarians. You will also offer pre & post appointment support to both our veterinary partners and pet parents in our general support channel.
In this role you will strategically manage and achieve project goals through individual efforts. You will maintain control over project schedules, risks, scope of work, and budgets, ensuring clarity for operational teams and subcontractors regarding customer requirements. You will also build and nurture strong customer relationships, providing day-to-day advice and support.
Associates directly support the success of the sales team by performing administrative work that allows the sales team to focus on acquisition. This team is the primary resource for internal and external questions, ensuring inquiries are answered thoroughly and in a timely manner. This is an exciting way to learn about customers and how they do business, and is an extremely important part of APD’s growth.