Work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. Navigate complex discussions, build strong relationships, and be organized and detail-oriented. Command attention and deliver effective trainings in both online and in-person formats. 30% travel is required.
Develop and maintain strong relationships with key customers, serving as their primary point of contact for all post-sales activities. Proactively identify opportunities to optimize customer success and satisfaction, driving value realization and adoption of our solutions. Collaborate with internal teams to advocate for customer needs and influence product enhancements based on customer feedback.
This is a fully remote work from home role where you will research and resolve simple concerns and inquiries in real time for customers and policyholders. You will learn the best method to resolve issues to ensure customer satisfaction and adherence to the organization's policies, and coordinate problem resolution with necessary teams, referring more complex issues to more experienced staff.
The Patient Coordinator is responsible for full life-cycle coordination of care and serves as a liaison between the patient and healthcare system. This position helps manage patient needs and coordinates services across multiple care teams and facilities. This position answers all patient questions and collaborates with members of an interdisciplinary team to coordinate care and facilitate resource and discharge planning to reach optimal outcomes for the patient.
In a production-driven environment, the primary purpose of this position is to complete life insurance medical and financial interviews via telephone through inbound and outbound calls for multiple client companies. Calls can range in length from 20 minutes to 60+ minutes depending on the extent of the applicant medical history.
As a Customer Success Representative, you'll contribute to providing premier customer care, where your professional development is prioritized. You will provide product and service assistance, resolve issues, manage accounts, provide accurate information, and offer product technical information. You will collaborate with sales and operations and assist with training sessions focused on enhancing soft skills, product knowledge, and system proficiency.
Deliver exceptional customer service to our clients as a representative of Flourish Research. Connect with customers through phone, email, and social media, providing timely and accurate support. Build and maintain strong relationships with clients, identify and troubleshoot customer issues, and collaborate with other departments to resolve issues and provide feedback. Handle a high volume of inquiries in a fast-paced environment and maintain accurate records of all customer interactions.
The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. The role is perfect for strong team players that want to have impact across the company and with our customers. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user.
Onboarding Specialists are responsible for ensuring that new customers are efficiently and effectively integrated into the SQUIRE platform by providing them with technical configuration, support, and training to ensure product adoption and usage. This role involves delivering an exceptional customer experience in order to fully onboard and retain our new customers.