As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. The role involves inbound & outbound calls, scheduling transportation, and routing calls to internal teams.

Drive operational improvement for customers through products during implementation and post-implementation. Manage customer implementations by taking ownership of accounts after a sales close, ensuring correct product configuration through workflow design, training, and adoption services. Monitor customer operations, ensuring product functionality and adoption, strategizing for continued ROI.

We are seeking an enthusiastic Travel Advisor to join our team. In this role, you will be responsible for planning and booking travel arrangements for clients, offering expert advice, and providing exceptional customer service. You will have the opportunity to work with a diverse range of clients, helping them to create memorable travel experiences.

The Telephonic Intake Representative handles inbound calls and ensures a smooth, accurate process for reporting a disability claim. You'll promptly take inbound calls, accurately identify employee eligibility information, and post new claims in the administrative system. The role also involves follow-up, answering questions, and maintaining claim data.

The Customer Success Specialist will act as a professional representative of Cala Health to users of products and services. This role involves working closely with customers to understand their needs, provide training and support, and ensure maximum value. This position is a remote role with specific hours between 7am-4pm Pacific Standard Time.

As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Candidate should be eager to learn and strive for excellence.

The Care Coordinator Level 1 role ensures seamless, high-quality support and service delivery across the care continuum. As a first point of contact, Care Coordinators provide empathetic, efficient, and solution-oriented assistance, contributing to reinventing women’s healthcare. This role works collaboratively to coordinate care, resolve member concerns, and deliver an exceptional experience.

As a Client Success Partner (CSP), you will support clients in their digital training strategy through the 360Learning platform, ensuring contract renewals, business impact, and client portfolio management. You will define learning transformation roadmaps with clients, identify resources, and develop trust to identify new project opportunities.