Remote Customer service Jobs · Interpersonal

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Help troubleshoot problems for customer accounts and other account related issues, offering comprehensive trading and campaign information. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Demonstrate an in-depth understanding of products, functions, features and benefits. Assist with users via live chats, ensuring prompt and accurate responses. Identifying enquiries, escalating accordingly and resolving enquiries, conduct, collaboratively with relevant teams. Manage institutional Telegram chats, providing high-quality support to institutional clients.

US 3w PTO

Be at the forefront of delivering exceptional customer experiences as a trusted representative of the brand. Provide top-notch support, addressing product-related inquiries via email, chat, and phone with efficiency and care. Your technical expertise, problem-solving abilities, and passion for customer success will be critical to helping clients fully leverage the value of our products.

Responsible for handling inbound calls from customer’s inquiries and complaints in a Financial / Bank Services environment, maintaining a positive attitude. Resolve service problems and ensure that customer queries are answered to their satisfaction. Address customer’s concerns related to the services and provided the best solutions for their needs via a variety of communication channels.

$20,000–$70,000/yr

Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. Provide personalized travel recommendations using our trusted supplier network. Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. Manage client relationships, ensuring seamless communication and top-notch customer service.