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Responsibilities:
- Working shift in between 8 am to 8 pm CST (40 hours per week)
- Inbound & outbound calls
- Bilingual in English and Vietnamese
Experience:
- High school diploma or equivalent
- 1+ year of customer service experience in a fast-paced environment
- Prior overnight and 3rd shift work experience (preferred)
Skills:
- Positive and helpful attitude
- Exceptional interpersonal skills and conflict resolution ability
- Ability to work independently and/or with a team
Helpware
Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.