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Organizational Impact:
- Brand ambassador delivering delight in every interaction.
- Help deliver the right product in the right hands in the right amount of time.
- Impact your line of business through empathy and order quality.
Essential Duties and Responsibilities:
- Answer Inbound Calls, Process orders via multiple channels, Email customer confirmations.
- Follow-up and provide status information to customers.
- Process drop-ships, prioritize and perform daily follow-ups to ensure timely resolution.
Skills/Experience Required:
- One to two years of customer service experience.
- Experience should include an environment where calls were monitored and scored.
- Able to successfully work in a changing environment.
Sarnova
Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). They offer complete cardiac solutions, including equipment, consultation, training, and program management.