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Customer Support
Sales
Responsibilities:
- Serve as the primary point of contact for customer and supplier inquiries via phone and email
- Handle medium-volume inbound calls and ensure professional, courteous customer interactions
- Troubleshoot and resolve inquiries related to orders, sales, and basic technical or system issues
Qualifications:
- Previous experience in a call center or customer support role
- Strong verbal and written English communication skills
- Ability to handle objections and manage customer expectations professionally
Job Details:
- Work from Home
- Monday to Friday | 8:00 PM – 5:00 AM (Manila Time)
- Follow Philippine holidays
Eastwood
They are seeking a dedicated and customer-focused Customer Support Agent. The ideal candidate is patient, empathetic, and detail-oriented, with the ability to troubleshoot issues, navigate multiple systems, and adapt quickly in a dynamic, product-driven environment.