Customer Support & Sales Specialist
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4w PTO
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Role Overview:
- Growing team to support continued momentum in 2026
- Comfortable working the US shift.
- Mix of customer support and sales for SaaS product
Key Responsibilities:
- Support existing customers via email, chat, and calls
- Onboard new customers and answer product questions
- Engage in sales conversations and provide plan recommendations
Required Qualifications:
- Experience in BPO, SaaS support, or virtual assistant roles
- Comfortable working the US night shift (9pm-6am Philippine time)
- Customer-focused, reliable, and detail-oriented
Foundry for Good
Foundry for Good builds businesses that do good. Across their family of brands, they support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change. They are a 100% self-funded company.