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Role Overview:

  • Growing team to support continued momentum in 2026
  • Comfortable working the US shift.
  • Mix of customer support and sales for SaaS product

Key Responsibilities:

  • Support existing customers via email, chat, and calls
  • Onboard new customers and answer product questions
  • Engage in sales conversations and provide plan recommendations

Required Qualifications:

  • Experience in BPO, SaaS support, or virtual assistant roles
  • Comfortable working the US night shift (9pm-6am Philippine time)
  • Customer-focused, reliable, and detail-oriented

Foundry for Good

Foundry for Good builds businesses that do good. Across their family of brands, they support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change. They are a 100% self-funded company.

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