Help bridge the gap between prospective patients and the care they need in this flexible, part-time remote role. Primarily, you'll respond to incoming SMS inquiries and assist with light phone consultations when necessary. Instead of a traditional call center job, you’ll use a personalized, tech-enabled approach to understand patients’ health goals, build trust, and guide them toward their next step.
Job listings
Be a subject matter expert for assigned franchise/game. The position requires advanced knowledge of troubleshooting PCs, Sony, and Microsoft consoles. You will play test titles before release to help CS anticipate player concerns and provide feedback to QA. You will also create internal documentation for CS agents, Confluence and Knowledgebase articles. You will work on miscellaneous projects as assigned by Manager and also assist in generating training materials and customer facing documentation.
We're seeking Support Specialists who share our enthusiasm for making gaming more fun. In this role, you'll be the front-line champion for our community, helping users get the most out of WeMod while maintaining our high standards for trust and technical excellence.
LATAM
Unlimited PTO
In this role, you’ll be on the front lines helping travel organizers around the world get the most out of our platform. From resolving customer issues and answering product questions, to improving our help center and collaborating across teams, your work will have a direct impact on the success and satisfaction of our users.
Europe
Unlimited PTO
In this role, you’ll be on the front lines helping travel organizers around the world get the most out of WeTravel's platform, resolving issues, answering questions, improving the help center, and collaborating across teams to directly impact user success and satisfaction. If you’re passionate about helping people, love problem-solving, and thrive in a fast-paced, international environment—we’d love to meet you!
As a Claims Specialist on the Customer Team, you will own the assessment and settlement of claims within their own settlement authority, using strong attention to detail and great organizational and time management skills to succeed. You will review and assess customers’ claims through the XClaim platform for a fast resolution and prompt payment, regularly collaborating with the Support, Content, and Complaints teams to ensure SLAs and NPS are achieved.