Answer incoming communication and troubleshoot customer technical problems with our software products and other hardware.
Put customers at ease and help them solve their technical problems quickly.
Use time management skills to prioritize customer calls and quickly address all customer technical problems.
Renewed Vision is dedicated to providing world-class support to its users. They value individuals with good interpersonal skills who enjoy helping others by education or solving their problems.
Answer inbound patient calls and support patients through phone, email, and text.
Schedule and reschedule appointments accurately within the EMR system and verify insurance.
Respond to patient questions related to appointments, billing, insurance, and clinic processes.
Metro Vein Centers specializes in state-of-the-art vein treatments, aiming to improve patients' quality of life. They have over 60 clinics across 7 states and maintain a high patient satisfaction score, fostering a compassionate and patient-first environment.
Own Frontline Support: respond to inbound client questions across live messaging, tickets, and screen-share / video calls with speed, clarity, and precision
Troubleshoot & Resolve: diagnose bugs, replicate issues, and partner with Engineering to drive fast resolutions
Drive Product Adoption: guide customers on workflows, best practices, and how to get maximum value from the product
Rebar is building the next-generation operating system for commercial HVAC, electrical, and plumbing suppliers and subcontractors. Fresh off a $14M Series A, they're entering their next phase of growth and are building out their Client Success team.
Investigates claims using internal and external resources, analyzing reports and researching past claim activity to make damage and loss assessments.
Determines policy coverage through analysis of investigation data and policy terms, establishes claim reserves, and negotiates settlements within authority limits.
Maintains accurate claim file documentation throughout the life cycle of cases and alerts leadership to potential fraud or subrogation issues.
Liberty Mutual is a diversified global insurer and the third-largest property and casualty insurer in the United States. The company fosters an inclusive culture where everyone feels valued and can thrive, supported by comprehensive benefits and a commitment to professional development within a large corporate environment.
Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier.
Accurately document call attempts and customer interactions using provided templates and systems.
Handle a high volume of calls while maintaining professionalism, empathy, and strong communication skills.
Allcat Claims Service is an established third-party claim adjusting firm that provides reliable, high-quality claims support to clients. The team is built on experience, a strong work ethic, and a commitment to professionalism and integrity.