TP

As a Sales Consultant, you create opportunities and thrive in a fast-paced, high-energy environment. This role requires resilience and a results-driven mentality, where you'll maximize every lead and leverage conversations to close deals. The right candidate will create a story and sales pitch that inspires excitement, with an outgoing, warm phone presence.

Assist with the development, implementation and improvement of contact center day-to-day operations for inbound technical support and customer service support. Develop and implement operational practices that establish positive employer-employee-client relationships and promote high levels of employee morale. Manage compliance and reporting for all center operations including call volume forecasting and staffing.

As a Licensed Insurance Representative, you will find innovative ways to respond to varying questions, issues, and concerns. You will handle inbound and outbound customer inquiries, provide excellent customer service, and work with confidential customer information sensitively. Your aim is to resolve issues proactively, patiently, and empathetically, communicating appropriately with customers and exercising retention efforts if needed.

As a Customer Service Representative, you will find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, calmly attempt to resolve and de-escalate any issues, and escalate interactions when necessary and appropriate. You will also respond to requests for assistance and/or possible processing payments and provide feedback on call issues.

Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening. Work with confidential customer information sensitively and aim to resolve issues on the first call. Calmly attempt to resolve and de-escalate any issues and escalate interactions when necessary.

As a Sales Customer Experience Specialist, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns while providing customer support via telephone and/or Internet. Handle customer inquiries, resolve simple support issues, and process a high volume of inquiries.

Field customer inquiries by finding innovative ways to respond to questions, issues, and concerns. Connect with customers via phone, email, chat, and social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Respond to requests for assistance and process payments. Track all call related information for auditing and reporting purposes. Provide feedback on call issues and upsell if required.

Field customer inquiries and find innovative ways to respond, working in a collaborative and engaging environment. Interact with people from all walks of life, with no two days being the same. Resolve complex consumer issues and advise first level representatives. Responsible for negotiation and timely follow up to ensure consumer satisfaction.

As a customer service representative, you will find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/social media to address their questions and/or concerns. Calmly attempt to resolve and de-escalate any issues, track call information, and provide feedback.