- Project management including team leadership
- Write creative copy for interactive voice response scripts
- Track and manage scope, schedule and costs for project implementation
TP
4 open remote positions
TP is a global, digital business services company. They deliver advanced, digitally powered business services to streamline businesses meaningfully and sustainably. With over 500,000 employees speaking 300+ languages, they support communities, clients, and the environment.
Benefits Overview 4 of 4 jobs
401(k)
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Medical
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PTO
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Vision
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Open Positions
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
- Calmly attempt to resolve and de-escalate any issues.
- Escalate interactions when necessary and appropriate.
- Handle and carefully respond to all inbound and outbound customer inquiries.
- Provide excellent customer service through active listening.
- Work with confidential customer information and treat it sensitively.
- Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
- Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening.
- Work with confidential customer information and treat it sensitively and aim to resolve issues on the first call.