TP

As a Licensed Insurance Representative, you will find innovative ways to respond to varying customer questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries, while providing excellent customer service through active listening. Work with confidential customer information sensitively, aim to resolve issues on the first call, and compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning.

As the eyes and ears for our team, you will field customer inquiries and find innovative ways to respond in a collaborative and engaging environment. You'll interact with diverse individuals, and each day will offer unique experiences. At TP, your potential is limitless, and you can grow and challenge yourself to reach new heights.

As the eyes and ears for our team, you'll field customer inquiries and find innovative ways to respond in a collaborative environment. You will interact with diverse individuals daily. As you grow, you'll discover unlimited potential. Your responsibilities include using decision-making skills to resolve issues and address consumer concerns while following company guidelines, resolving complex consumer issues, assisting with billing questions, and providing policy change support.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. This position will be based in the Bristol, TN area. Hires must reside within a 50-mile radius of Bristol, TN.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate, and track all call related information for auditing and reporting purposes.

As a Customer Service Representative, you will field customer inquiries and find innovative ways to respond. You will connect with customers via phone/email/chat/social media to resolve their questions or concerns and de-escalate any issues. The role requires strong communication, listening, and problem-solving skills.

As a customer service representative, you will field customer inquiries and find innovative ways to respond. Your responsibilities include connecting with customers via phone, email, chat, and social media to address their questions and concerns, calmly resolving and de-escalating issues, and escalating interactions when necessary.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will interact with people from all walks of life, and no two days will be the same. You will be responsible for providing support for first notice of loss auto insurance claims.

This is a temporary position ending December 8th, 2025. You will ensure daily performance metrics are met or exceeded, coaching agents on performance improvement. You'll create a fun, enthusiastic, and accountable environment, administer coaching and disciplinary action, and handle performance discussions. Adherence to company policies and procedures is essential, and you must be able to take calls when needed.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life. You will connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues.

This temporary position ends December 8th, 2025. Coaches Agents/Representatives to improve knowledge, engage consumers, compliantly enroll Consumers into an appropriate plan, and enhance sales skills where appropriate. Collaborates with Operations Manager and site Supervisors to develop and then execute upon daily plan to drive improved performance.

Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle inbound calls from medical professionals, using medical terminology, to request and verify benefits. Provide excellent customer service through active listening and work with confidential customer information sensitively, aiming to resolve issues proactively.

Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues, escalating interactions when necessary. Respond to requests for assistance and provide feedback on call issues. Upsell if required.