As a Trust & Care Coordinator, you’ll own Tier 2 customer escalations with empathy, accuracy, and follow‑through. You’ll investigate issues, coordinate with cross‑functional partners, and ensure customers feel genuinely cared for while we restore trust and keep quality high across our services.
As a Cat Concierge, you will be the voice of the brand, engaging with cat people across various channels. You'll address customer requests, provide tailored support, and introduce customers to suitable products to enhance their Smalls experience. You will also identify and escalate issues and provide feedback to internal teams, optimizing the customer experience through improved processes and tools.
AG1 is seeking a Customer Happiness Ambassador to deliver personalized support across critical customer interactions. The candidate will engage with loyal customers, resolve issues, and build relationships, embodying the AG1 brand voice with clarity and warmth. They will reinforce commitment to customer obsession and strengthen brand loyalty.
As a Customer Experience Specialist, you will be the first point of contact for customers and empower them to achieve their goals by providing support, advice, and solutions to start, manage, and scale their businesses. You'll offer support by answering inquiries via email, chat, phone, and video calls; suggest personalized improvements; process customer complaints; and collaborate with teams to improve the customer experience.
The Graduate Success Coordinator ensures the success of recent graduates and current students by overseeing graduates’ initial weeks of employment in the allied health care field, actively supporting them to overcome obstacles and achieve career success. This role involves graduate support and coaching, system development and maintenance, placement verification, collaboration, and obstacle resolution.