Remote Customer service Jobs โ€ข CX

3 results

Job listings

New Customer Experience Manager

Tenstorrent ๐Ÿ’กโšก๐Ÿš€
$100,000โ€“$500,000
USD/year

As a Customer Experience Manager at Tenstorrent, you'll elevate customers through exceptional discovery, purchase, and product interactions, acting as a pit crew for AI developers and enterprises. This role involves owning CX initiatives, resolving pain points, advocating for customers, cultivating relationships, building self-serve resources, and tracking CX metrics. You will drive projects, ensuring accountability and eliminating friction across the customer lifecycle.

Tech Support & Implementation Specialist

Chattermill โค๏ธ๐Ÿ“š๐Ÿค
Europe 5w PTO

Youโ€™ll provide responsive technical assistance to customers while supporting the implementation and onboarding of new accounts. You will play a critical role in bridging day-to-day customer success delivery with backend operations and engineering support. You own resolution of platform issues and support tickets. Manage implementation milestones and onboarding activities. Partner with Product & Engineering to triage escalations. Maintain documentation and implementation playbooks.

Strategic Customer Success Manager, Midwest

Contentsquare ๐Ÿ“Š๐ŸŒ๐Ÿค
$100,000โ€“$147,000
USD/year

As a senior member of our Enterprise Customer Success team, you will be instrumental in maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers. You will be responsible for building lasting relationships with executives, front-line leadership, and platform end users alike from kickoff to renewal via ongoing strategic guidance.