Prepared

As a Technical Implementation Manager at Prepared, you will lead on-site and remote implementation of Prepared’s solutions for public safety agencies, including hardware setup and system integrations. You'll serve as the primary technical point of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders. This role is critical to delivering a seamless, high-quality implementation.

Prepared is on a mission to ensure every emergency gets the perfect response—and that includes our customers. As a Support Specialist on the night shift, you’ll be on the front lines of technical support, helping public safety professionals resolve issues quickly and confidently. This is a remote position with late shift hours aligned to your U.S. time zone.

Lead the strategic positioning and go-to-market efforts for the Prepared platform and partner ecosystem. This "player-coach" role requires a leader who can develop high-impact strategies and roll up their sleeves to help execute them. Be instrumental in shaping product narratives, ensuring successful product launches, enabling internal teams, and driving co-marketing initiatives with partners.