Remote Customer service Jobs • Interpersonal Skills

The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies.

As a Back Office Agent, you will be responsible for providing exceptional customer service and support to our French-speaking clients. Responsibilities include reviewing queries, processing, various administrative duties, responding to customer inquiries, resolving issues, and collaborating with team members. Maintaining accurate and up-to-date records of transactions in the CRM is expected.