Remote Customer service Jobs · South Africa

Job listings

  • Deliver exceptional customer support across email, SMS, and other channels with proactive communication.
  • Coordinate logistics, inventory, and fulfillment operations to ensure smooth processes.
  • Support project management and process improvement initiatives to drive operational excellence.

Assist World is a remote-first e-commerce company that connects businesses with virtual assistants. The company values independence and efficiency, with a lean team and a culture of ownership and proactive problem-solving.

  • Partner with Customer Success Managers on international service delivery for Workforce Mental Health customers.
  • Serve as subject matter expert on global nuances, resolving inquiries and leading international agenda items during customer meetings.
  • Proactively monitor account risk, develop mitigation strategies, and coordinate with internal teams and global networks.

Lyra Health provides mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and published more than 20 peer-reviewed studies.

  • Own the end-to-end success journey of a portfolio of creators, ensuring strong onboarding, activation, engagement, and retention outcomes.
  • Proactively identify risks, remove friction points, and help creators turn early product usage into meaningful business results.
  • Manage a portfolio of high-value creators and act as their primary success partner.

We use an AI-powered matching process to help job seekers get reviewed quickly and fairly. We partner with companies to manage applications and hiring, and our team is focused on creating a mission-driven, collaborative, and creator-focused work environment.

  • Build trusting relationships with assigned customers to ensure high satisfaction and proactively understand their needs and pain points.
  • Drive expansion by identifying customer needs for additional products, managing renewals, and promoting adoption and engagement.
  • Represent the voice of the customer to inform product roadmaps and contribute to the development of FinQuery's product roadmap.

FinQuery stands at the forefront of accounting automation, specializing in contract-driven accounting. Recognized as a global leader in lease accounting on G2.com, we serve over 8,500 customers and have been named one of the fastest-growing private companies by Inc 5000 for five consecutive years.