Serve as first point of contact for homeowners, handling inquiries and scheduling inspections.
Coordinate project documentation, permits, and CRM records to ensure smooth operations.
Support marketing initiatives including email campaigns, social media, and online reviews.
A fast-growing, family-owned roofing company based in Raleigh, North Carolina, focused on honesty, education, and exceptional customer service. The company is small and family-oriented, seeking a proactive virtual assistant to support operations.
Provide friendly, solution-oriented support via phone, chat, and email to crafting customers.
Conduct structured phone interviews to assess needs, recommend products, and drive upsells.
Resolve issues with calmness and collaborate cross-functionally to ensure a smooth customer journey.
We build D2C e-commerce brands that reach millions and generate over $20M annually. We foster a culture of learning, experimentation, and meaningful work with a team of ambitious individuals.
Own the complete post-sales customer journey, including onboarding, relationship management, and ongoing support.
Guide customers through complex workflows and coordinate between customers, design teams, and production partners.
Manage a portfolio of accounts, identify growth opportunities, and proactively resolve issues.
The company is a partner organization that helps customers navigate custom product development journeys. They operate in a fully remote, global environment with a collaborative culture focused on customer success and innovation.
Build trusted relationships with members and contribute to the day-to-day running of the online community.
Support virtual events, Q&A sessions, and challenges to foster a sense of belonging.
Use community insights and data to inform engagement and continuously improve the experience.
Eucalyptus is on a mission to make good health last a lifetime, building digital healthcare clinics for weight management and other conditions. It is part of Hims & Hers, with a growing team focused on evidence-based care and patient outcomes.
Answer incoming calls professionally and provide a warm, personalized experience for patients.
Handle patient inquiries, direct calls, and accurately record information.
Learn and use internal software to support clinic operations.
Assist World connects businesses with remote virtual assistants. It offers a fully remote work environment with bonuses and no tracker, fostering a flexible and trusting culture.
Manage customer inquiries through email and other channels, providing timely support for subscriptions, billing, and events.
Troubleshoot account issues and guide customers toward effective solutions.
Collaborate with internal teams to improve processes and strengthen customer retention.
The partner company is a customer-focused organization that supports subscriptions, memberships, and events. It operates in a collaborative remote environment with global teams, focusing on customer satisfaction and retention.