Property Leads

The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies.

You'll take a lead role in shaping Property Leads' engineering strategy while staying close to the code. This role is hands-on and high-leverage — ideal for someone who thrives in fast-paced environments, enjoys deep technical ownership, and wants to directly influence the trajectory of a product and company. You’ll work closely with the executive team to scale our technology, grow our team, and help define the next chapter of our platform.