Customer Success Manager

GoodTime

Remote regions

US Canada

Benefits

8w maternity 8w paternity

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What Success Looks Like:

  • Build strong executive level relationships to increase product adoption and customer sentiment
  • Analyze customer’s product usage data to recommend features
  • Proactively build customer strategies and success playbooks and monitor results

About You:

  • 4+ years of experience in Customer Success Management or Customer Onboarding
  • Superior communication, presentation, and interpersonal skills
  • Ability to effectively partner cross functionally with engineering, product, sales, marketing, etc.

GoodTime

GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. Their Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.

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