Coordinates cross-functional client teams to achieve client plans, revenue retention, satisfaction and growth.
Serves as the primary client contact and trusted advisor for operational representatives, identifying needs.
Manages client initiatives and projects, monitors program performance, and provides root cause analysis and recommendations.
Cotiviti provides payment accuracy and analytics-driven solutions, helping clients discover value from their healthcare data. They are committed to diversity and inclusion, offering employees a wide range of personal and family needs.
Monitor client inventory in Machinify and client systems, perform requirements gathering, and implement processes to resolve client issues.
Enter, track, and follow up on tickets to ensure timely resolution for client production issues and support internal Operations teams through regular meetings.
Support client invoicing and reconciliation processes, generate client reporting, and act as a liaison between clients and internal IT/Operations teams.
Machinify is a healthcare intelligence company that specializes in AI-powered solutions for payment integrity and cost management across the healthcare payment continuum. The company is a digital-first organization with a culture that empowers employees to do their best work in a flexible and trusting environment.
Coordinate end-to-end British Sign Language translation and editing projects, ensuring high-quality content is delivered on time and meets ISO standards.
Allocate work to translators and editors, manage deadlines, and perform quality checks on BSL translations, subtitles, and visual alignment.
Liaise with clients and internal stakeholders, prepare quotes, manage relationships, and maintain accurate records to support continuous improvement.
Sign Solutions provides interpreting and translation services to the Deaf community across the UK, with a mission to provide access and combat inequality. The organization has over 27 years of experience and is a growing, value-driven team of passionate people.
Serve as the primary business partner for a portfolio of enterprise clients, building deep relationships to ensure long-term retention and satisfaction.
Analyze omnichannel performance data (email, SMS, voice) to provide actionable insights that improve engagement and liquidation rates for clients.
Lead new client onboarding and integration, acting as a subject matter expert on TrueAccord's digital-first methodology and regulatory compliance.
TrueAccord is a digital-first debt collection platform that leverages data-driven communication strategies like email, SMS, and voice to improve recovery outcomes and consumer experience. The company operates remotely with a focus on performance-driven client partnerships and compliance within the financial services sector.
Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences using our trusted supplier network.
Provide personalized travel recommendations and manage client relationships to ensure top-notch customer service and seamless communication.
Utilize booking platforms to secure discounted rates and special offers, while staying informed on industry trends, promotions, and exclusive deals.
Destination Planners is an established and award-winning travel agency that helps clients create personalized travel experiences. It provides a supportive environment with training and tools for individuals to build their own travel business, offering a flexible and independent work culture.
Manage day-to-day account operations for an assigned book of personal lines insurance business, including client communication, policy changes, renewals, payments, and claims.
Identify, qualify, and develop personal insurance opportunities with new and existing clients through various communication methods such as phone, online, and in-person interactions.
Operate the agency management computer system, stay informed on industry trends to anticipate client needs, and actively close sales based on those needs.
Trucordia is an insurance brokerage built by bringing together successful local businesses from communities across the country. It offers an unrivaled combination of people, tools, and solutions to deliver exceptional experiences for employees and clients, with over 5,000 team members across 200 U.S. offices who actively and genuinely care about their work and each other.
Manage a portfolio of New York small group employer clients (50-100 lives) as their trusted advisor, proactively addressing needs throughout the plan year.
Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education.
Design creative, consultative benefit solutions based on strong knowledge of the New York marketplace, alternative funding arrangements, carriers, and products.
Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience for employers and employees. It is a mission-driven, remote-first, high-growth company backed by leading investors and is committed to building a dynamic and inclusive culture.
Directly manage your assigned client relationship(s); ensure delivery quality and timeliness.
Proactively consult clients on best practices and necessary system and process changes to achieve client goals throughout the year and during annual open enrollment.
Advocate client needs throughout all phases of the product life cycle (plan, design, integrate, install, manage).
Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.