Remote Customer service Jobs • Client Management

As a Customer Success Manager on our HPDH team, you’ll serve as a trusted partner to clients in the Health Plans and Digital Health space, driving engagement and ensuring long-term success. You will act as the main point of contact, aligning client goals with H1’s capabilities and guiding process improvements. You will also build strong stakeholder relationships to drive adoption and share feedback.

The Implementation Consultant II will be responsible for delivering assigned implementation projects and ensuring a high quality of service to GHX customers. This role involves overseeing the implementation and operations aspects of client relationships, managing project plans, and working cross-functionally to meet project timelines and client expectations.