As Prelim continues its rapid growth, we're expanding our Customer Success team to support our clients in leveraging our platform for critical customer-facing financial services. You will build strong customer relationships with our financial institution clients and help them achieve their business outcomes with our platform. You'll work with some of the biggest names in banking, translating their complex operational requirements into streamlined digital experiences.
As the face and voice of Deel, you'll onboard clients, setting them up for lasting relationships and success. You'll provide strategic guidance, address product-related issues, and advocate for clients within Deel, championing new products to expand their business. Your role will involve project management, data analysis, and collaboration within a high-performance team, driving impactful solutions.
As a Client Success Manager, you will be the point of contact for clients, managing escalations and working with the wider team to resolve issues. You will manage client expectations, conduct service review meetings, and ensure timely and accurate service delivery. Strong communication and problem-solving skills are essential for building long-lasting relationships and ensuring client satisfaction.
As a Senior Engagement Manager at Highspot, you will drive the success of strategic customer engagements by managing complex, high-value projects and delivering exceptional client experiences. You will collaborate with senior leaders to align solutions with strategic objectives, ensuring project profitability and long-term success. You will lead the end-to-end delivery of large-scale, strategic projects for enterprise clients.
As a Personal Lines Account Manager at Trucordia, you will perform diverse responsibilities to help us succeed in providing extraordinary customer service. You will handle day-to-day account management, identify insurance opportunities, maintain agency management computer programs, stay informed of industry trends, close sales, and conduct business with an understanding of earnings implications.
This role will help our customers get the most out of their Coupa Pay investment by driving growth and adoption of their use of Virtual Cards, Digital Payments, and Working Capital Solutions / Early Pay Discounts. Ideal candidates will have a minimum of 10+ years’ experience working directly with large, enterprise clients to drive customer success, have relevant experience with B2B payments.