Remote Customer service Jobs • Sales Engineering

As a Senior Engagement Manager at Highspot, you will drive the success of strategic customer engagements by managing complex, high-value projects and delivering exceptional client experiences. You will collaborate with senior leaders to align solutions with strategic objectives, ensuring project profitability and long-term success. You will lead the end-to-end delivery of large-scale, strategic projects for enterprise clients.

As a Customer Success Manager at Quest, you'll play a pivotal role in ensuring strategic customers realize maximum value from their investments through adoption and value engagements. The CSM will manage a portfolio of accounts and lead engagement throughout the customer lifecycle, ensuring satisfaction and long-term success. Above all, this role is accountable for retention, sustaining business growth and profitability by maximizing value, driving usage and adoption, supporting services, and reducing churn.