As a Senior Engagement Manager at Highspot, you will be responsible for driving the success of strategic customer engagements by managing complex, high-value projects, maintaining strong billable utilization, and delivering exceptional client experiences. Acting as a trusted advisor, you will collaborate closely with senior leaders to align solutions with their strategic objectives, ensuring project profitability and long-term success.
You will lead end-to-end delivery of large-scale, strategic projects for enterprise clients, ensuring outcomes align with customer goals and expectations. You will foster trusted relationships with key stakeholders and decision-makers, including C-suite executives. You will also manage project budgets, forecasts, and financial performance, ensuring profitability and adherence to operational standards.