Remote Customer service Jobs · PMS

As the heart of The Flex guest journey, you will ensure every guest feels supported, welcomed, and cared for from booking to checkout. You’ll combine empathy, operational precision, and smart problem-solving to deliver an elevated service experience that blends human connection with technology-driven efficiency. This dynamic role is ideal for someone who loves helping others and thrives under pressure.

As a Customer Success Specialist, you’ll be the expert who ensures that both guests and landlords experience the magic of a seamless rental journey. This is a hands-on, people-centric role for someone empathetic, tech-savvy, and energized by delivering world-class service.

Be the bridge between technology and human experience at The Flex. Your mission is to ensure that guests and landlords not only get the help they need but truly experience the magic of a seamless rental journey. This is a hands-on, people-first role — ideal for someone who is empathetic, tech-savvy, and passionate about delivering exceptional service.