Remote Customer service Jobs • Verbal

Responsible for facilitating the exchange of information between clients and the technical/administrative staff of the lab via email and phone. Responds to client requests in the timeframe set by the Service Level Agreement. Ensures clients receive clear communication and fast turn-around times. Acts as representative of the client, displaying positive attitude and willingness to learn new skills. Other duties as assigned.

We are looking for a motivated and customer-oriented Remote Service Center Representative to join our team. In this remote role, you will be responsible for providing top-notch service to our customers by assisting with inquiries, resolving issues, and offering solutions through phone, email, and chat. If you’re passionate about helping people and want to work in a flexible, remote environment, this is the job for you!