SIXT is hiring German-speaking Roadside Assistance Agents to support our customers across Germany β remotely from anywhere in Spain. As the first point of contact in breakdown situations, youβll provide fast, reliable support by phone and email, working closely with our Rostock team. If youβre looking for a new challenge in the automotive sector and want to grow with a dynamic, modern company β weβd love to hear from you!
Job listings
You will respond to all incoming customer enquiries before, during and after booking by email and telephone. Handle complaints and collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement. You are willing to work shifts, nights, and weekends.
Provide email and chat support (no phone calls!) to Spotify users, answering common "how-to" and FAQ-type questions. This role assists with account management and payment-related issues. Guide users through troubleshooting steps with patience and clarity.