The Patient Financial Specialist will engage with patient families to provide an elevated patient experience, giving accurate and timely financial details from onboarding through discharge. Responsibilities include financial counseling, handling client accounts, managing databases, and resolving inquiries. This role reports to the Manager of Patient Finance.
The Customer Success Manager acts as an advocate for our customers, overseeing a portfolio to help them achieve business outcomes and foster adoption of ServiceNow products through prescriptive guidance. ServiceNow's best practices and capabilities are brought to customers to ensure they obtain maximum value from their investment and use their licenses, resolving escalated issues quickly.
As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both German and English.
The Customer Success Manager role acts as an advocate for ServiceNow customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. Oversee the customer outcomes engagement, understanding each customer's needs and challenges.