The Customer Success Manager serves as a strategic advisor, challenging assumptions, identifying growth opportunities, and guiding customers toward smarter business decisions. The CSM anticipates challenges and helps customers leverage data and insights to achieve measurable outcomes. This role requires curiosity, business acumen, and the ability to influence at multiple levels within a client organization.
Job listings
$53,462–$87,712
USD/year
As Customer Success Manager, you will champion the introduction of an innovative, customer-friendly product designed to streamline reservations and drive efficiency for our clients while fueling growth and differentiation for our business. The ideal candidate will drive activation, adoption, retention, and growth across a pooled portfolio in a digital-first environment. You will guide customers to self-serve through ALTOUR ONE and related tools.
We are searching for a Customer Success Director to join our team on a full-time basis. This new role is a fully remote position, and the successful individual could be based anywhere in Canada. Overseeing our Sales Closer Team, this position will work closely with all teams to ensure the success of our Partners.