German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Customer Support Agent for SIXT Ride with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector. Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Together with the support team, act as the interface between customers and chauffeurs, ensuring high-quality standards are met and that every customer is safely transported from point A to B. Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary. Make sure each booked transfer is assigned to the appropriate driver. Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic. Take care of every customer – celebrity or not.