Job Description
Provide exceptional customer service and technical support to clients over the phone. Handle inbound and outbound calls efficiently and professionally. Troubleshoot technical issues and provide solutions to clients. Maintain a thorough understanding of our products and services to effectively address client inquiries. Collaborate with other team members to resolve complex client issues. Document and track client interactions and issue resolutions in our CRM system. Identify areas for improvement and make suggestions to enhance the customer experience.
About Flourish Research
Flourish Research is a leading research and consulting firm that helps businesses make informed decisions based on data and insights.