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About Your Role:
- Support team focused on resolving electronic transaction inquiries.
- Maintain strong client relationships.
- Ensuring operational reliability and client satisfaction.
What You’ll Do:
- Monitor systems for fraudulent behavior.
- Deliver great customer experience via inbound and outbound calls.
- Efficiently navigate multiple systems to access account details.
Experience You’ll Need To Have:
- 1+ years of experience in a call center or customer service environment.
- Experience analyzing data and identifying trends.
- High school diploma or equivalent.
Fiserv
Fiserv is a global leader in Fintech and payments, moving money and information worldwide. They connect financial institutions, corporations, merchants, and consumers, processing millions of daily transactions with a focus on innovation and making a global impact.