Source Job

• You will handle complex inquiries from international corporate and VIP clients across the entire SIXT globe.
• You will communicate with customers via email and phone in German and English.
• You will actively contribute to increasing customer satisfaction and loyalty, as well as the success of the department and the company.

SIXT is a leading global mobility service provider with a revenue of 4.00 billion euros and approximately 9,000 employees worldwide. Their mobility platform ONE combines car rental, car sharing, ride services, and car subscriptions to provide customers access to a fleet of 350,000 vehicles and services.

• Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking.
• Support customers via phone and e-mail communication.
• Increase customer satisfaction and loyalty through friendly and professional service.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities, and they believe in true entrepreneurship and long-term stability.

• Provide customer service support to the providers via phone and email
• Provide accurate reporting data in compliance with industry standard
• Be point of contact for the event vendor management process includes activating and adding new vendors

Sutherland is a digital transformation company and Great Place to Work certified, helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands in dozens of industries.

• Develop into a CAMPER expert, independently supporting customers with "rent" and "abo" products.
• Provide first-level support, creatively solving challenging travel situations with AI tools.
• Coordinate booking adjustments, including updates, rebookings, or cancellations, while ensuring service quality.

Roadsurfer is Europe's largest campervan rental company. In addition to rent, abo and sales, in 2021 they launched roadsurfer spots a platform where you can discover and book unique camping spots. They are growing fast, so hop on board and join us on their journey.

• Making energy easy, cutting through the jargon and helping customers understand their bills.
• Solving problems like a pro, whether it’s a billing query or a complex energy conundrum.
• Handling queries from start to finish, including complaints, making sure customers get the right help the first time.

Octopus Energy is an energy company that is working towards making energy better for our customers and the planet. They are a team of brilliant minds tackling challenges together, without egos or corporate nonsense.

• Handle inbound and outbound phone calls, emails, and live chats.
• Investigate, advise, and resolve both pre-sales and after-sales queries.
• Ensure efficient, single-contact resolution for our customer.

Lastminute.com is a European Travel-Tech leader in Dynamic Holiday Packages. With technology, they turn spontaneous thoughts into meaningful experiences, helping people travel the world. They have around 1,700 people worldwide and foster an inclusive, friendly, and international environment.

• Manage calls professionally for a diverse range of businesses and professionals.
• Accurately take and promptly deliver messages with a touch of flair.
• Book appointments using user-friendly software like Calendly, making scheduling a breeze.

Veta Virtual is an innovative start-up revolutionizing the customer experience industry. They provide top-tier, customized phone call management solutions to businesses of all sizes, ensuring seamless and efficient communication and foster a culture of continuous learning and growth.

• Provides inbound Phone support to Copart Members.
• Offers solutions that aid and facilitate a unique customer service experience.
• Answers and places calls in a professional manner.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.

• Manage inbound and outbound calls effectively.
• Build sustainable relationships and trust with customer accounts.
• Ensure customer satisfaction in every interaction.

Jobgether is a platform that helps job seekers find employment opportunities. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

• Provide support across email, chat, and phone.
• Build rapport with customers and guide them.
• Assign leads to the right partner agents or teams.

Neighborhoods.com is dedicated to making a real difference in people’s home-buying journey. They foster a collaborative remote environment where employees thrive by providing exceptional customer support.

• Deal with inbound and outbound phone calls, emails, and live chats from Customers.
• Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution
• Availability to work rotating shifts, including weekends.

Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, it turns spontaneous thoughts into meaningful experiences, helping people travel the world. The company has around 1,700 people worldwide and fosters an inclusive and friendly international environment.

• Provide phone, email, and text-based support to customers, partners, users, and community members.
• Proactively monitor in-progress deliveries and take corrective action when necessary.
• Collaborate with team members from various departments to ensure seamless delivery experience.

Roadie is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of independent drivers nationwide, they offer flexible delivery solutions that make complex logistics challenges easy.

• Function as the first point of telephone contact and be available to customers for general concerns.
• Relieve our sales team by processing customer inquiries outside of the sales process.
• Research the current status of orders in close cooperation with colleagues from other departments and ensure a smooth customer journey.

Autohero, part of the AUTO1 Group, is an innovative online shop for used cars. AUTO1 Group is Europe's leading platform for the automotive trade and is revolutionizing the automotive industry with its brands. The team of 6,000 employees is working to make trade and transport across Europe as fast and stress-free as possible for our customers.

• Manage incoming customer calls, providing expert guidance through the loan application process.
• Proactively follow up with customers to encourage the completion of loan applications as necessary.
• Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive.

• Handle incoming calls, emails and tickets from merchants and partners; triage and prioritise work to meet SLAs.
• Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
• Diagnose and resolve technical and commercial inquiries; perform error analyses and basic troubleshooting; escalate complex issues.

Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, and operate in industries ranging from technology & travel to telecommunications and banking.

• Deliver fast, accurate, and empathetic support to workplace customers.
• Navigate tools to investigate cases and maintain accurate documentation.
• Apply sound judgment to troubleshoot issues and improve customer experiences.

Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. It is a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.

• Providing superior customer service during every member interaction.
• Responding to a high volume of emergency road service requests in a call center environment.
• Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

• Answer inbound calls with professionalism and customer service.
• Assist with appointment scheduling calls and follow up on missed appointments.
• Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.

• Talk to business owners all day, gathering information on their operations.
• Capture information with precision, maintaining accuracy while keeping the conversation flowing.
• Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

• Provides friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence.
• Cross-sells Credit Union products and services.
• Supports a sales and service environment focused on the credit union’s mission, vision and core values.

Grow Financial Federal Credit Union provides financial services to its members. They have 600 team members and are dedicated to a diverse, collaborative culture where you can grow personally and professionally.