Deliver support via voice and email, resolving issues in real time.
Navigate tools and maintain accurate documentation to resolve issues.
Work cross-functionally with other teams to ensure customer issues are resolved.

Success Factors:

You genuinely care about helping customers and solving their problems.
Clear, professional English (both spoken and written).
You think critically and find long-term solutions for customers.

Clipboard Health

Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. It is a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.

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