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20 jobs similar to Remote Customer Service Representative

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$71,000–$87,000/yr
US

  • Generate new and repeat sales by providing product and technical information.
  • Determine customer requirements and recommend specific products and solutions.
  • Accurately process customer transactions, including orders, quotes, or returns.

Trace3 provides technology solutions and consulting services. They have over 1,200 employees and a startup culture with a scalable business.

US

  • Provide direct support to GE Appliances Owners with a focus on sales and service.
  • Provide product information, registration support, and service, parts, delivery, and dealer location inquiries.
  • Resolve owner issues through troubleshooting, sales, service, referrals and providing minor concessions.

GE Appliances, a Haier company, focuses on making "good things, for life" and is the fastest-growing appliance company in the U.S. They are powered by creators, thinkers and makers who believe anything is possible and value diversity, teamwork, innovation, and lean manufacturing.

$18–$19/hr
US

  • Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
  • Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
  • Demonstrate adaptability to changes in the work environment and collaborate effectively with team members.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company embracing collaboration and flexibility, and committed to creating an inclusive environment for all employees.

US

  • Providing superior customer service during every member interaction.
  • Responding to a high volume of emergency road service requests in a call center environment.
  • Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

US

  • Provide phone, email, and text-based support to customers, partners, users, and community members.
  • Proactively monitor in-progress deliveries and take corrective action when necessary.
  • Collaborate with team members from various departments to ensure seamless delivery experience.

Roadie is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of independent drivers nationwide, they offer flexible delivery solutions that make complex logistics challenges easy.

US

  • Answer inbound calls, process orders, and email customer confirmations.
  • Research and resolve billing and pricing inquiries and resolve any order issues.
  • Collaborate with internal departments on behalf of the customer and explain basic products and services.

Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). They offer complete cardiac solutions, including equipment, consultation, training, and program management.

US Unlimited PTO

  • Answer calls from customers looking to schedule service jobs
  • Set up new customer accounts and locations
  • Assist with dispatching support, including coordinating jobs and supporting field teams during off-hours

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. They invest in their technicians, support local leadership, and equip their teams with the tools and resources to deliver trusted service in every home.

Global

  • Deliver fast, accurate, and empathetic support to workplace customers.
  • Navigate tools to investigate cases and maintain accurate documentation.
  • Apply sound judgment to troubleshoot issues and improve customer experiences.

Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. It is a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.

Global 6w PTO

  • You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
  • You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem
  • You always have a sympathetic ear, and you advise our customers over the phone and via email

Sixt is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities.

US

  • Field customer inquiries and find innovative ways to respond to varying questions.
  • Provide excellent customer service through active listening.
  • Work with confidential customer information and treat it sensitively.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired and passionate people speaking more than 300 languages, their global scale and local presence allows them to support their communities, clients, and the environment.

US

  • Takes incoming calls and places outbound calls as necessary.
  • Processes and replies to Customer Service emails as assigned by leadership.
  • Makes changes and endorsements to policies that may or may not require a license.

MSI is a leading MGA that combines underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions. They deliver exceptional service through a dedicated team and advanced technology platform, offering an expanding suite of insurance products.

US

  • Promote meaningful relationships and brand loyalty through engaged and informed conversation.
  • Respond to immediate customer questions, requests, concerns and needs.
  • Manage a high volume of inbound and/or outbound contact with customers via telephone, email, and chat.

Knipper Health is an equal opportunity employer. We create and maintain customer relationships and aim to understand products and services.

US

  • Perform basic qualification of leads and respond to their inquiries.
  • Conduct discovery calls to gather information on current systems and budget.
  • Prepare presentation materials and assist with solution demonstrations.

UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365 based solutions. They are seeking a Sales Coordinator who can support our sales and marketing activities, and values a work-from-home position.

$21–$23/hr
US

  • Respond to customer support issues and resolve them per SLAs.
  • Work cross-functionally to resolve issues promptly.
  • Guide customers on product benefits and enhancements.

Wayvia helps the world’s top brands stay ahead using AI, data, and innovation to shape the future of commerce. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next; they connect with their shoppers in ways that are relevant, respectful, and real.

US Europe

  • Interact with customers from various fields in a laboratory setting.
  • Triage customers to the appropriate Sales Account Manager/Account Executive and assist in lead generation.
  • Manage customer quotes and literature requests for diverse product lines.

LGC Clinical Diagnostics is a leading global IVD quality manufacturer, with expertise in quality measurement tools and reagents. They have around 450 employees across facilities in the USA, Ireland, and England, partnering with IVD and biopharmaceutical developers.

Philippines

  • Handle customer interactions across chat and email with professionalism and empathy.
  • Log, track and resolve customer cases efficiently using Salesforce and other internal tools.
  • Provide clear and concise updates to internal teams, ensuring seamless customer experiences.

Newsela is an education company. They bring engaging, accessible content to classrooms, helping students develop literacy skills and a lifelong love of learning.

US

  • Schedule service calls to field service technicians throughout the US based upon priority level and location.
  • Create service tickets and route them to various service agencies; act as a liaison between clients and field technicians.
  • Provide excellent customer service to both internal and external customers via direct contact, phone, or online services.

I don't have enough information to provide a company description. I am sorry, I cannot fulfill this request.

US

  • Answer incoming calls and assist customers, pharmacies, and doctor offices.
  • Research information in databases to resolve customer service issues
  • Maintain composure in escalated situations

Qualfon delivers engaging interactions and positive experiences. With a mission to help as many people as possible pursue their total vocation, they strive to be the partner of choice for their clients, creating ever-growing job opportunities.

$40,000–$50,000/yr
US

  • Talk to business owners all day, gathering information on their operations.
  • Capture information with precision, maintaining accuracy while keeping the conversation flowing.
  • Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.