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Your Responsibilities:
- Handle and carefully respond to all customer inquiries
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Comfortable with desktop computer systems.
Key Competencies:
- Demonstrate commitment to following established procedures and be customer service driven.
- Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Strong organizational and problem-solving skills.
Work from Home Requirements:
- Minimum subscribed download rate equal or exceeds 15.0 Mbps
- Minimum subscribed upload rate equal or exceeds 5.0 Mbps
- Clean and quiet workspace
TP
TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired and passionate people speaking more than 300 languages, their global scale and local presence allows them to support their communities, clients, and the environment.