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Your Responsibilities:
- Connect with customers to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Respond to requests for assistance
Qualifications:
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Ability to type at least 25 words per minute
Key Competencies:
- Demonstrate commitment to following established procedures
- Proven ability to collaborate effectively with team members
- Outstanding communication, listening, and analytical skills
Work from Home Requirements:
- Minimum subscribed download rate equal or exceeds 30.0 Mbps
- Minimum subscribed upload rate equal or exceeds 15.0 Mbps
- Clean and quiet workspace
TP
TP is a global, digital business services company that delivers digitally powered business services. With more than 500,000 inspired and passionate people, their global scale and local presence allow them to support their communities, clients, and the environment.