Remote Licensed Customer Service Representative

Responsibilities:

• Provides exceptional customer service by responding promptly to inbound calls.
• Listens to customers' requests and inquiries, building rapport.
• Processes policyholder transactions accurately and within established time standards.

Qualifications:

• Associate’s degree or 1+ year Insurance experience preferred; 2+ years of Customer Service experience required.
• Excellent communication and interpersonal skills are required.
• P&C Producers insurance license required.

Training:

• Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time).
• Attendance and active engagement during training is mandatory for success.

Work Location:

• Applicants must have dependable, wired internet connectivity.
• Applicants must have a quiet, secure, distraction free place to work.