Source Job

US

  • Schedule service calls to field service technicians throughout the US based upon priority level and location.
  • Create service tickets and route them to various service agencies; act as a liaison between clients and field technicians.
  • Provide excellent customer service to both internal and external customers via direct contact, phone, or online services.

Dispatch Call Center Customer Service Communication

20 jobs similar to New Customer Service Representative - Dispatch

Jobs ranked by similarity.

US

  • Handle inbound participant and TPA calls, emails, and voicemails.
  • Resolve client issues, concerns, and inquiries regarding benefit programs.
  • Support the outside sales team by researching and assisting with operational questions.

Five Star Call Centers provides customer service solutions. They focus on delivering exceptional customer experiences in a fast-paced environment.

US

  • Handle inbound and outbound calls, conduct surveys, and gather feedback.
  • Ensure customer satisfaction and help clients improve their business strategies.
  • Collect and record accurate data from each call to provide detailed reports.

Kestell Company REALTORS is seeking a highly motivated and customer-centric individual to join their growing team as a Remote Call Center Agent.

US

Join our Customer Care Team as the friendly voice for school districts, parents, and drivers. You'll address customer questions, resolve issues, and de-escalate distressed customers. Share your knowledge about our services in a fast-paced environment.

EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community.

  • Handle customer inquiries via phone, email, and chat with professionalism.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

US

  • Deliver exceptional customer service to external and internal customers.
  • Answer incoming calls and handle inquiries related to scheduling and general information.
  • Ensure administrative and financial preparation of patients prior to their visit.

Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants.

US

  • Trained to understand smart home devices and installation best practices.
  • Coordinate with Master Plumbers for job costing and details.
  • Handle customer interactions and liaison with national business partners.

Beagle Services, Inc. is an innovative home services company that works at the intersection of smart home technology and plumbing!

US

  • Manage scheduling and dispatch for residential service calls in our NH & ME market areas
  • Serve as the primary point of contact for customers regarding scheduling and service updates
  • Track and analyze service performance metrics to identify areas for improvement

Heritage Home Service values its employees, customers, and the quality of its service. They seek to provide a workplace free from discrimination and harassment, valuing diversity.

US

  • Interact directly with customers via phone to assist with order fulfillment and service execution.
  • Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
  • Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.

$29,120–$33,280/hr
US

  • Interact directly with customers via phone.
  • Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
  • Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.

US

  • Perform equipment installation, service, and maintenance at client sites.
  • Diagnose and resolve operational issues efficiently.
  • Document processes thoroughly and provide high-quality customer support.

Jobgether is a platform that connects job seekers with companies. They leverage AI-powered matching to ensure applications are reviewed quickly and fairly.

$40,000–$41,000/yr
US

  • Correspond with callers providing benefit information, claim status, or general health plan information.
  • Thoroughly and accurately answer questions about customers’ healthcare accounts.
  • Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.

$33,280–$37,440/hr
US

  • Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
  • Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
  • Identify problems, propose solutions, and collaborate effectively with team members.

HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.

US

  • Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
  • Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
  • This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, they provide structured onboarding, real support, and real opportunities for advancement.

US

  • Provide support to internal and external Fleet Management customers.
  • Field inbound calls and assist customers with roadside assistance and setting up rentals.
  • Conduct follow-ups with repair facilities, tow companies and Fleet drivers.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.

US

  • Offers solutions that aid and facilitate a unique customer service experience.
  • Answers and places calls in a professional manner.
  • Uses company resources to gather information and offer solutions to meet customer needs.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.

$40,000–$50,000/yr
US

  • Talk to business owners all day, gathering information on their operations.
  • Capture information with precision, maintaining accuracy while keeping the conversation flowing.
  • Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

US

  • Assist existing and prospective clients.
  • Provide outstanding service.
  • Share product knowledge.

AO Garcia Agency is 100% virtual, offering work-from-home positions. We are looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization.

India

  • Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options.
  • Schedule and reschedule pick-up services with carriers to meet client timelines.
  • Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.

Parsel is a logistics and operations platform designed to simplify and optimize supply chain processes. They leverage advanced technology and customer-centric solutions to streamline order management, enhance customer service, and ensure efficient delivery operations.

$43,825–$57,844/hr
US 3w PTO

The Call Center Representative will focus on inbound and/or outbound assignments within the Call Center, which includes but is not limited to call management, outbound scheduling, authorization processing and other administrative tasks. The WelbeHealth Advocate will provide outstanding customer service to all stakeholders, and will be accountable for proper documentation and maintaining current and accurate records of all the scheduled appointments. Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders, and meeting appointment turn-around times.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services.

3w PTO

Build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. Educate potential families about the evaluation appointment, treatment process, and insurance process. Handle variable call-volume on multiple queues, averaging 40 to 70 calls a day.

Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).