Interact directly with customers via phone to assist with order fulfillment and service execution.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.
Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
Calmly attempt to resolve and de-escalate any issues.
TP is a global, digital business services company that delivers digitally powered business services. With more than 500,000 inspired and passionate people, their global scale and local presence allow them to support their communities, clients, and the environment.
Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls.
Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations.
Discuss with decision makers to uncover sales opportunities with new prospects and existing account base.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, TDS is committed to building fiber optic networks and serving over 1 million connections.
Verify spellings of participants, unusual terms, and places.
Complete all digital paperwork and upload all audio promptly.
eScribers is a leader in reporting and transcription services for courts and government agencies across the US, UK & Ireland. It is a private equity backed company that is growing rapidly worldwide, leading the court reporting market in technology innovations and client services.
Consult customers on enhancing the value of their contact lens purchase
Provide top notch customer service in a fast-paced, dynamic environment
SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. They aim to make vision care more accessible. They maintain a legendary, award-winning culture and are owned by KKR.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
TP is a global, digital business services company. They deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. TP has more than 500,000 inspired and passionate people speaking more than 300 languages and a global scale and local presence.
Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.
Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.
Consulting with potential and existing policyholders on insurance needs.
Matching coverages, products, and benefits to convert sales leads into policyholders.
Liberty Mutual is a Fortune 100 company in the insurance industry. They value hard work, integrity, and commitment, offering benefits that support employees' lives and well-being, and fostering an inclusive culture where everyone can thrive.
Provide exceptional customer service and act as a brand ambassador.
Support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service.
Create best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues.
Sutherland is a digital transformation company and has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands in dozens of industries.
Offers solutions that aid and facilitate a unique customer service experience.
Answers and places calls in a professional manner.
Uses company resources to gather information and offer solutions to meet customer needs.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.
AO Garcia Agency is 100% virtual, offering work-from-home positions. We are looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization.
Work in a growing, fast-paced industry as an expert resource for families on senior care options.
Take inbound, pre-screened leads working remotely from your home office as an inside sales representative.
Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs.
A Place for Mom is the leading platform guiding families through every stage of the aging journey. They simplify the senior care search with free, personalized support, connecting caregivers and their loved ones to vetted providers from their network of 15,000+ senior living communities and home care agencies.
Build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. Educate potential families about the evaluation appointment, treatment process, and insurance process. Handle variable call-volume on multiple queues, averaging 40 to 70 calls a day.
Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).
Handle inbound calls and warm leads, consulting with customers on their insurance needs to convert sales leads into policyholders. Represent the Liberty Mutual brand, connecting customers to the right products for their individual needs. Work at the office or from home, adapting well to different environments and schedules.
At Liberty Mutual, their goal is to create a workplace where everyone feels valued, supported, and can thrive, building an environment that welcomes perspectives.
Provide support and service to providers and members.
Effectively problem solve and contribute positively to a team environment.
Ensure the person making the inquiry receives the highest level of customer service possible.
Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. They have a team of 8,500+ professionals across Canada and are committed to improving the wellbeing of Canadians.